About the role
Role Summary:
Owns end-to-end module delivery, leads client workshops, drives solution architecture decisions, develops junior talent, and ensures project quality and timely delivery. Carries mandatory team leadership accountability.
Key Responsibilities:
* Project Leadership: Manage full lifecycle of SF implementations from initiation through go-live and support. Lead module-specific workshops and align business requirements with system capabilities. * Solution Architecture: Design cross-module integration processes and workflow customizations. Provide expert guidance on configuration strategy and system optimization. * Stakeholder Engagement: Serve as the primary consultant for senior client stakeholders. Drive milestone sign-offs and manage escalations effectively. * Team Leadership & Mentoring: Delegate and supervise junior consultant workstreams. Mentor team members and support their HRIS certification journeys. Conduct regular 1:1s and provide structured, actionable feedback.
Functional Competency:
* Process Ownership: Leads end-to-end module or functional process delivery. * Integration Oversight: Owns end-to-end integration validation and troubleshooting. * QA Governance: Owns QA cycles; sets standards and review discipline. * Project Reporting: Owns project reporting and drives transparency across stakeholders.
Behavioural Competency:
* Leadership: Inspires confidence and drives team performance. * Task Ownership: Takes initiative, flags risks, and ensures timely delivery. * Consulting Skills: Guides clients through ambiguity and change. * Problem Solving: Solves complex problems with strategic foresight. * Stakeholder Management: Influences outcomes through strategic engagement. * Escalation Management: Prevents escalations through proactive risk handling. * Change Attitude: Drives change with positive mindset and resilience. * Attention to Detail: Producing consistently high-quality work. * Team Leadership: Drives team performance and alignment. * Mentoring: Coaches peers and guides best practices. * People Development: Gives structured feedback and supports growth.
Requirements
* Bachelor's degree from a recognized institution. * 4-7 years of HRIS experience; led at least 3 end-to-end implementations. * Strong leadership, client management, and communication skills. * Ability to manage competing priorities and guide cross-functional teams. * Demonstrated people management and team development capability. * Certifications: SuccessFactors Certification (required).
Originally posted on Himalayas