About the role
About the Role CHARLESGATE is expanding into the Worcester market with the opening of a 198-unit, Class A multifamily new development this August. We are looking for an experienced Building Maintenance Technician to be on the ground from day one — supporting a smooth building launch and delivering a best-in-class resident experience from move-in forward.
This is a rare opportunity to join a growing, award-winning property management firm at the start of a major new development. You will work within our collaborative pod team structure alongside a dedicated Property Manager, leasing staff, and operations leadership.
What You'll Do * Respond to and complete resident service requests in a timely, professional manner * Perform unit turnover inspections, repairs, and cleaning of vacant apartments * Execute a proactive preventive maintenance schedule to protect building systems and minimize emergency calls * Manage and document new construction, appliance, and warranty protocols during the initial lease-up phase * Coordinate with and oversee outside contractors and vendors on special projects * Monitor building systems — mechanical, electrical, plumbing — and escalate issues appropriately * Maintain common areas, grounds, and exterior spaces to the standard expected of a Class A property * Complete snow removal and seasonal groundskeeping tasks * Promptly report any property damage, safety concerns, or unusual occurrences to the Property Manager * Maintain a professional, courteous presence with residents, ownership, vendors, and colleagues * Adhere to all safety standards in compliance with company, local, state, and federal regulations
What We're Looking For * 3–5+ years of residential property management maintenance experience * At least 1 year of custodial and landscaping experience * Experience working in or opening a new development property is a strong plus * Proficiency with AppFolio work order and maintenance tracking (strongly preferred) * EPA 608 Certification and/or Certified Pool Operator (CPO) license are a plus — candidates with these credentials will be prioritized * HVAC, electrical, or other skilled trade certifications highly encouraged * Demonstrated skills across plumbing, electrical, drywall, painting, appliance repair, and HVAC * Reliable personal vehicle and basic tools required * High School Diploma or GED required * Ability to lift up to 50+ lbs occasionally, 25–50 lbs frequently, and 10–20 lbs regularly * Availability for after-hours, weekend, and holiday on-call rotation
Technical Skills
Plumbing Faucets, pipes, toilets, disposals, dishwashers, water heaters, refrigerators, washers Electrical Switches, outlets, lighting fixtures, ceiling fans, HVAC units, garage door openers Drywall Hole patching and finishing, especially during unit turnovers Painting Touch-ups and full unit repainting as needed Appliance Repair Major appliances including HVAC systems and water heaters Grounds Mowing, weeding, trimming, watering, exterior bulb replacement, sweeping, raking Snow Removal Shoveling, snow blowing, plowing walkways and driveways, salting Cleaning Common areas, bathrooms, hallways, elevators, building entrances, outdoor spaces
Compensation & Benefits
💰 Pay Range ✅ Benefits Include $26- $30/per hour Health insurance • PTO • Company holidays • 401K • FSA • Supplemental insurance
About CHARLESGATE CHARLESGATE is an integrated real estate firm that empowers thousands of clients throughout New England, metro New York City, and Denver with a comprehensive array of services across residential and multifamily commercial real estate — including property management & leasing, sales brokerage, investment sales, construction, and new development. Founded in Boston, MA in 2003 and headquartered in Back Bay, CHARLESGATE has the distinct honor of being one of only 4% of companies to appear on the Inc. 5000 list of fastest-growing private companies in America five times.
Our Vision: To inspire and empower our clients, our team, and our communities through comprehensive real estate solutions.
Our Core Principles
MOVE MARKETS & WIN TOGETHER We're not order takers. We're partners who drive transformative wins through critical thinking and aligned action. SPEAK HARD TRUTHS Seek first to understand the perspectives of others. CHALLENGE CONVENTIONS Status quo is the enemy of value. We mine the gap between what is and what could be to unlock more value. OWN IT Results matter more than effort. Accountability means rising above your circumstances. We commit fully to getting it done right. PEOPLE > EVERYTHING Creating better outcomes for the people we serve is our highest calling. Everything we do is delivered with genuine hospitality.
Equal Opportunity Statement CHARLESGATE is committed to providing equal employment opportunities and maintaining a workplace free from discrimination or harassment based on age, race, color, national origin, ancestry, religion, sex, sexual orientation, gender identity, pregnancy, disability, genetic information, veteran status, or any other protected status under applicable federal, state, and local law.