About the role
Ready to build a high-energy career where every day is different? Join our Field Sales & Service Team and help us deliver exceptional customer moments and powerful service experiences. We're Southwind— the highest-performing 1-800-GOT-JUNK? franchise group — built on integrity, accountability, and investing in people.
Junk Removal and Customer Service 1-800-GOT-JUNK? Location: Sacramento, CA Job Type: Full-Time Pay: $27-$31/hr (Profit Share + Tips + 17/hr)
Are you looking for an active, hands-on job where no two days are the same? Do you want to get paid to be active and talk to people? How about a job with room to advance and build new skills? Join our 1-800-GOT-JUNK? Sacramento team as a Customer Experience Lead where you’ll have fun while making a difference in the lives of our customers every day!
We are the world's largest junk removal company! Southwind, owners of 1-800-GOT-JUNK? is committed to excellence in customer service and employee satisfaction and we're expanding across 50+ US locations. We're hiring ambitious, outgoing, and dynamic individuals who are committed to providing exceptional customer experiences.
What We’re Looking For:
* Sales-Driven: A passion for sales and a knack for exceeding customer expectations. * People Focused: Friendly and personable, dedicated to delivering outstanding service. * Energetic: Physically fit and enthusiastic about engaging in hands-on tasks. * Dependable: Reliable and hardworking, positively contributing to our team culture. * Strong Communicator: Excellent problem-solving skills and organizational abilities.
Role Overview: As a Customer Experience Lead, you’ll bring energy, professionalism, and salesmanship to every job.
* Create WOW moments through outstanding customer service * Lead pricing conversations, close on-site sales, and deliver clear estimates * Remove junk safely from homes and businesses * Drive, navigate, and operate box trucks (training provided) * Lift, carry, load, and maneuver items up to 75+ lbs * Represent our brand with integrity, professionalism, and a sharp appearance
Professional Growth: Our team members grow fast. Advancement pathways include:
* Certified Sales Lead * People Development Lead * Operations Lead * Senior Sales * Director of People Development * Director of Operations * General Manager
We promote from within whenever possible!
Pay Range: Average $29/hr Total Compensation
* Base hourly rate * Tips * Uncapped profit share & performance incentives * Overtime
Schedule: Full-time: 4–5 shifts per week
* 1 mandatory weekend shift * 3–4 weekday shifts * Shifts run 8–10 hours and typically begin at 7am or 12pm depending on business needs * Must maintain availability for 4 weekdays + 1 weekend day every week
Company-Wide Standards (Required for All Roles): DOT Medical Certification
* A valid DOT Medical Card is required for driving commercial vehicles. * We’ll set it up and cover the full cost of obtaining your DOT Medical Certification.
Why Us? Southwind encourages team members to lead with innovation and purpose. We're a company built on integrity, teamwork, and ongoing development.
* Experience a fun, fast-paced workday filled with diverse tasks and challenges. * Career advancement pathways. * Competitive compensation and performance-based bonuses * Award-winning workplace ("Best Places to Work" and "Fast 50 Company").
Full benefits package with Medical, Vision, Dental coverage and retirement options.
Our Mission Statement: Anything is possible. Invest in people. Change the world.
Southwind encourages team members to lead with innovation and purpose. We're a company built on integrity, teamwork, and ongoing development. Join us and help redefine home services. Apply Now!