About the role
Role Overview
Provides solutions for IT and business on applying technology to business opportunities, planning and implementation of cross-functional applications. Participates in identifying, evaluating, and configuring systems that are cost effective and meet business requirements . Monitors client experiences and feedback on the use of business applications; Enhanced system productivity, as needed. Analyzes, defines and documents clients requirements, and revises existing systems logic challenges, as necessary . Skills: Application Development Software Solutions Group Problem Solving Customer Needs Release Management User Experience (UX) Design Design Process Improvements Business Management Customer Solutions Experience: 8 + years' experience required.
Key Responsibilities
* Product Stewardship: Deeply understand the retail banking product lifecycle (accounts, transfers, bill pay, etc.) to ensure technical solutions align with business goals.
* Requirement Engineering: Lead the discovery and documentation of comprehensive Business Requirement Documents.
* Agile Delivery: Author high-quality User Stories with clear acceptance criteria and manage the product backlog in collaboration with Product Owners.
* Data Modeling & SQL: Perform deep-dive data analysis and mapping. You must be comfortable writing complex SQL queries to validate data integrity and define data models for new banking features.
* AI Innovation (Agentic AI): Identify opportunities to implement Agentic AI (autonomous AI agents) to enhance self-service capabilities, fraud detection, or automated loan processing.
* Global Collaboration: Act as the primary point of contact for offshore development and QA teams, facilitating requirements walk-throughs and ensuring clear communication across time zones.
Required Qualifications/Skills
* 8+ years in Online/Digital Banking, understanding the nuances of PCI compliance, security, and transaction processing.
* Advanced SQL skills and experience with Data Modeling (Relational and NoSQL structures).
* Foundational understanding of LLMs and Agentic AI frameworks (e.g., LangChain, AutoGPT) and how they can be applied to banking "agents."
* SavvyHigh technology acumen; ability to discuss API architecture, cloud infrastructure, and system integrations with engineers.
* Proven track record of working with offshore/onshore models to drive project velocity.
* 8+ years of total experience as a BSA or System Analyst in a large-scale enterprise environment.
About Techstra Solutions
Techstra Solutions is a certified woman-owned (WBENC) management consulting firm specializing in strategy, technology, and implementation services for large organizations undergoing digital and talent transformation. Our experienced team partners with clients to co-create innovative solutions in applications, data, AI, and automation that accelerate measurable, sustainable change. From advisory consulting through technical execution, we are dedicated to driving world-class business solutions that fit your strategic requirements and deliver results. For more information: www.techstrasolutions.com