About the role
Job Description 15+ years of experience in Digital Engineering delivery, with a proven track record specifically within the Telecommunications vertical. Experience in driving efficiencies and innovation in virtualized RAN architectures, Self-Organizing Network (SON) features, and Network Management Systems (NMS) to ensure that solutions and services remain at the forefront of industry standards and evolving market demands. Experience leading either regional accounts of 100+ people or global accounts of 200+ people. Expert-level knowledge of global delivery, financial management, and Organizational Change Management (OCM). A demonstrable ability to introduce AI-enabled solutions and drive a modernization agenda within a legacy environment. The ability to pivot from a big picture strategic discussion with the C-suite, to a granular, hands-on deep dive into delivery risks, blockers, mitigations and enablers.
Job Responsibilities
Strategic Delivery & Global Governance Take accountability for high-quality delivery, with our delivery regions, proactively shaping decisions taken at a global level for the account/s you manage. Act as the key Delivery lead for the account, aligning Product Team Leads, Global Subject Matter Experts, and delivery centres to ensure a seamless "One GlobalLogic" experience. Establish robust frameworks for tracking KPIs/SLAs while proactively mitigating risks in complex, enterprise environments.
Relationship Management & Innovation Build deep, trusted relationships with senior executives (CTO, CIO, Product Heads) to understand their long-term vision and build advocacy for GlobalLogic. Drive growth in the account/s through a consultative approach. Builds an in-depth understanding of the client’s challenges and proactively propose ideas, PoCs and solutions, for eg., in AI adoption, automation, to deliver tangible clients outcomes. Use deep expertise in CSP organizations and Network/IT stacks to position GlobalLogic as a partner of choice for digital transformation.
Growth & Business Development Work in lockstep with other Global Client stakeholders to identify and drive stronger delivery excellence and growth within the existing account/s. Lead the team, bringing together SMEs, Architects, and Executives to convert identified needs into signed business and delivery.