About the role
Account Manager
Who We Are:
TransPerfect Legal (TL) is the industry leader in multilingual legal support services. Since 1992, we have been providing a comprehensive suite of solutions that facilitates every aspect of our clients' legal matters. From court reporting and e-discovery for litigation to virtual data rooms for M&A and bankruptcy cases, TL is a one-stop-shop for the global legal industry. As a specialized division of TransPerfect Inc., the world's largest privately owned language services provider, we are the only legal support services provider that also offers a full array of translation, interpretation, and other multilingual solutions.
TransPerfect Legal is a division part of the family of companies that form TransPerfect. The position of Account Manager is responsible for developing new business relationships and serving as the first level of support to existing clients.
What You Will Be Doing:
* Cold call prospective clients
* Research prospective clients through diverse methods including but not limited to internet research, trade show lists, referrals, yellow pages, various professional directories, and personal investigation
* Create accurate spreadsheets of prospective client data including names, titles, phone numbers, addresses, and various other information
* Generate daily mailings to prospective clients using updated and accurate spreadsheets
* Creatively problem solve to improve current new business development strategies
* Negotiate rates and deadlines with current and prospective clients
* Educate current and prospective clients on the sales process, including TransPerfect rates, justification for turnaround time, and competitor information
* Work closely with production to ensure that all projects are handled appropriately with keen attention to detail for outstanding quality
* Consistently follow up with clients to ensure their satisfaction with delivery, quality, and customer service
* Research and develop sound understanding of all market industries relevant to TransPerfect, including industry leaders, current events, and any other pertinent data
* Perform other special projects or duties as assigned
Who We Are Looking For:
Your experience includes:
* 1-4 years sales experience
* Minimum Bachelor’s degree or equivalent
* Excellent written and verbal English communication skills
* Excellent problem solving and analytical skills
* Strong interpersonal skills
* Effective time management
Desired Skills:
* Experience in or selling to law firms and legal clients strongly preferred