About the role
Senior Systems Engineer / Solutions Architect (Remote)
Why Digacore?
We’re a fast-paced, people-first MSP with:
* Real career growth * Autonomy to own projects and make decisions * A collaborative culture (we back each other up, no egos) * Paid certs, hybrid flexibility, and a leadership team that gets IT
About the Role:
Are you the go-to engineer who handles the toughest issues and loves designing smarter infrastructure? We’re looking for a senior-level engineer with a builder’s mindset — someone ready to design cloud-first environments and lead escalations while working directly with clients to create solutions that best fit their needs. This role combines high-level systems engineering with solution architecture. You’ll handle critical escalations, run client assessments, and architect end-to-end solutions — particularly around Azure, networking, server building and advanced troubleshooting.
What You’ll Do:
* Lead technical assessments and translate business needs into secure, scalable infrastructure designs. * Design and implement solutions in Azure, Microsoft 365, and Intune/Endpoint Manager, including Autopilot deployments, compliance/conditional access policies, and application packaging. * Advanced networking – redesign and optimize networks (firewalls, switching, routing, VLANs) for performance, security, and cost efficiency. * Comfortable using the CLI for common network tasks. * Experience troubleshooting loops, configuring switches, and supporting HP/Dell switch environments and SonicWall/Fortinet firewalls. * Support and administer Microsoft’s core stack: Windows Server roles, Office 365, Azure services. * Build and harden servers/workstations to ensure reliability, security, and lifecycle longevity. * Create accurate, detailed SOWs and scopes that define deliverables, timelines, and technical requirements. * Own and resolve complex Level 3+ escalations — performing deep-dive troubleshooting, root-cause analysis, and long-term remediation. * Deliver clean, repeatable documentation for architectures, deployments, and operational processes. * Mentor junior and mid-level techs and elevate team-wide technical capability. * Partner with sales department by reviewing proposals, validating technical scope, and identifying potential pitfalls. * Coordinate account managers, PMs, and clients to ensure clear communication and smooth project execution. * Help drive best practices in cloud security, automation, monitoring, and MSP tooling — always bringing a figure-it-out and outside-the-box problem-solving mindset.
What you Bring:
* 5+ years in a Managed Service Provider (MSP) or high-volume IT support environment * Strong experience with: * Windows Server (2016/2019/2022), Active Directory, Group Policy, DNS * Microsoft 365 administration and security * Azure infrastructure and virtual networks (AZ-104 or higher preferred) * Virtualization tools: VMware, Hyper-V, AVD * Networking: Layer 2/3, VPNs, firewalls (SonicWall, Meraki, etc.) * Scripting & automation (PowerShell preferred) * Strong documentation habits and familiarity with ConnectWise * Confident communication with the ability to explain solutions to non-technical users * Bonus if you have: AZ-305, CCNA/CCNP, or any cybersecurity-related certs
Perks & Benefits
* Nationwide medical, dental, life, and LTD insurance (we cover LTD + life 100%) * Generous PTO + Mental Health Days * 401(k) with company match * HSA & FSA options * Paid training & certification assistance * $500 sign-on bonus * Quarterly team events and career coaching * Equal opportunity employer — veterans encouraged to apply
We are an Equal Opportunity Employer!
Salary: $95,000-$105,000 annually
Originally posted on Himalayas