About the role
Job Description
Project Management
* Lead SAP EWM implementation and enhancement projects * Manage project scope, timelines, budgets, milestones, and resources * Coordinate system integration testing and user acceptance testing * Develop and manage go-live readiness plans * Lead hypercare and post-go-live stabilization * Identify project risks, dependencies, and resource constraints * Escalate issues that could affect implementation timelines or operational readiness * Manage multiple priorities across operational and technical workstreams
System and Operational Integration
* Coordinate integration between SAP EWM, SAP ECC or S/4HANA, Transportation Management, and external systems * Support integration with warehouse control systems, material flow systems, scanners, automation, and EDI * Translate warehouse and customer requirements into system solutions * Validate that proposed solutions support actual Distribution workflows * Coordinate configuration, testing, deployment, and operational validation * Ensure system transactions align with physical warehouse processes * Support new-site launches and network optimization initiatives
Testing and Implementation
* Develop structured SIT and UAT plans * Coordinate test scenarios and required test data * Assign testing responsibilities across operational and technical teams * Track defects, corrective actions, and retesting * Confirm operational readiness before system deployment * Coordinate cutover planning and go-live activities * Monitor system and operational performance during hypercare * Ensure unresolved issues have clear owners and target completion dates
Issue Management and Continuous Improvement
* Triage ongoing system and operational issues * Coordinate root-cause analysis and corrective actions * Maintain project risk, issue, and decision logs * Identify recurring system or process failures * Recommend system enhancements and process improvements * Support post-go-live optimization * Evaluate opportunities to improve accuracy, productivity, visibility, and system integrity
Documentation and Training
* Develop project plans, process maps, SOPs, and operational work instructions * Create system training materials for warehouse and customer service teams * Coordinate end-user training before implementation * Document system requirements, testing outcomes, decisions, and process changes * Maintain version control for project and training documentation * Ensure the operation understands new processes before go-live * Support cross-training and knowledge transfer to operational teams
Communication and Stakeholder Management
* Serve as the primary project coordination point for EWM initiatives * Coordinate priorities among Expeditors Distribution, IT, warehouse operations, and external partners * Conduct regular project-status meetings * Provide timely updates regarding timelines, risks, testing, system defects, and readiness * Escalate decisions or resource needs requiring leadership support * Maintain clear accountability for deliverables and action items * Ensure operational concerns are represented during system design and implementation
*MUST BE LOCAL*
Qualifications
Knowledge:
* Knowledge of customer relationship management software programs. * Inventory management, budgeting, and accounting knowledge is required. * Expeditors company policies and procedures knowledge. * A good understanding of Expeditors’ products, services and systems. * Strong market and competition knowledge.
Skills:
* Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results. * Good Microsoft Office skills (Excel, Word etc.). * Requires direct warehouse-related experience in customer service, with management skills such as planning, supervising, controlling, organizing and staffing. Communication skills are necessary to establish effective working relationships.
Behaviors:
* Self-reflecting and open to feedback. * Initiative and ability to work in autonomy. * Role model of integrity and pride for all employees. * Proven leadership attitude and background. * Meet company standards of 52 hours training per year, including as needed management/leadership training.
Technical Skills
* Strong understanding of software development principles. * Experience with automation platforms such as Power Automate. * Experience with Microsoft Copilot and M365 technologies. * Familiarity with data structures, APIs, integrations, and system architecture. * Basic understanding of AI, machine learning, LLMs, and prompt engineering. * Ability to troubleshoot technical issues independently.
Business Skills
* Strong analytical and problem-solving abilities. * Ability to understand complex operational processes. * Experience translating business requirements into technical solutions. * Excellent communication and stakeholder management skills.
Preferred Qualifications
* Experience developing automations, applications, or digital solutions. * Experience leading cross-functional projects. * Experience working in operations, logistics, finance, or enterprise shared services environments. * Certifications in Microsoft Power Platform, Azure AI, Microsoft Copilot, or related technologies.
Additional Information
Expected base salary: $70,304.00
Eligible for bonus
Expeditors offers excellent benefits:
* Paid Vacation (first year prorated based off month of hire then eligible for 15 days) * Holidays (10) * Flexible Days (2) * Paid Sick Time (accrual rate of 1 hour of sick time per 30 hours paid) * 401(k) Retirement Savings Plan with employer match * Employee Stock Purchase Plan (ESPP) * Medical, Prescription Drug, Dental & Vision Coverage * Health Savings Account (HSA) * Life and Disability Insurance * Paid Parental Leave (additional eligibility criteria) * Dependent Care Flexible Spending Account (DC FSA) * Commuter Benefit * Employee Assistance Program (EAP) * Learning & Development Program * Educational Assistance and Reimbursement
All your information will be kept confidential according to EEO Guidelines.