About the role
Position: Transportation Specialist Comparable DFPS Position: Human Services Technician Classification: Full-time, Non-exempt Reports to: Transportation Supervisor Company: Texans Together
Location: Regions 6a and/or 6b (Specific work locations will be assigned and communicated as staffing plans are finalized)
Position Description:
The Transportation Specialist provides safe, reliable transportation and supportive care to children, youth, and families. This position ensures clients’ safety and basic needs while providing compassionate, trauma-informed support during transportation and other assigned activities. The Specialist works independently and demonstrates sensitivity to the cultural and socioeconomic needs of the individuals served.
Primary Responsibilities: * Observes and/or supervises parent-child visits and ensures a safe, supportive environment. * Provides safe and reliable transportation for children, youth, and families to appointments, visits, placements, and other required destinations. * Attends to clients’ basic needs during transportation and supervision, including obtaining meals when necessary. * Completes accurate and timely documentation of client contacts and services in IMPACT, COBRIS, and other required systems. * Maintains transportation and appointment schedules and coordinates service requests with caseworkers and supervisors. * Provides supervision and support to children awaiting placement, as assigned. * Demonstrates respect for cultural diversity and maintains professional, trauma-informed interactions with clients, coworkers, and other stakeholders.
Required Qualifications: * High School Diploma or Equivalent. * One-year full time social services, clerical, secretarial, administrative support, general office or DFPS experience.
Knowledge, Skills and Abilities (KSAs) * Ability to communicate effectively, both verbally and in writing, to inspire trust, convey hope, and engage individuals in meaningful goal-setting and problem-solving. * Ability to follow instructions and implement strategies that promote consistency, accountability, and positive outcomes for children and families. * Ability to work effectively with others to foster collaborative relationships that support hope-centered planning and shared success. * Ability to effectively supervise children of various ages while creating safe, nurturing environments that encourage resilience, growth, and positive development. * Ability to utilize technology, software applications, and office equipment to document progress, coordinate services, and support. * Ability to provide administrative and operational support to multiple staff members while contributing to a collaborative culture that promotes engagement, strengths-based practice, and hope-driven outcomes. * Ability to safety operate agency vehicles, including multi-passenger vehicles. * Ability to provide supervision to children who are waiting for placement. * Ability to travel approximately 75% of the time, including within and outside the assigned region, sometimes with limited notice. * Ability to work a flexible schedule based on client needs, including mornings, evenings, overnight hours, weekends, and holidays. * Knowledge of community resources and support systems that help children and families build hope, achieve goals, and strengthen protective factors.
Work Conditions: * Environment: Office-based * Conditions: Frequent interaction with children, youth, families, caregivers, and community partners in a variety of settings. May involve exposure to stressful, emotionally challenging, r unpredictable situations involving children and families * Work Schedule: Monday-Friday during standard business hours * Travel: Frequent - Travel approx. 75% of the time to homes and office both within and outside assigned region, sometimes with limited notice. Reliable transportation required.