About the role
At Unbridled, people matter. While we embrace AI as a tool to help us work smarter, we don’t use it to screen resumes or to conduct interviews on our behalf. Applications are reviewed by a real person on our team, and every interview is conducted by a real person(s). We believe every candidate deserves an authentic, respectful hiring experience.
Our Company
Unbridled is an event management, production, and creative agency delivering intentionally crafted events through our customer-focused approach to creative design, attendee management, program logistics, production, and travel. We believe that in an unbridled atmosphere, talented people are unleashed to imagine and intentionally craft solutions and services that amaze our customers. Our values drive everything we do....and differentiate the Unbridled Brand. We collaborate in each other's destiny, foster a culture of authenticity, and are a business of radical generosity. It's part of why we have a 99% client retention and less than 15% annual employee turnover. You will thrive at Unbridled because we focus on relationships, keep clients first, and put people before process.
Job Description Unbridled is looking for a talented individual to manage attendee registration and provide support to Program Managers for assigned meetings. The qualified Events Coordinator should have excellent communication (both written and oral) and internal and external customer service skills. The individual should be self-motivated, committed, and a dedicated team player. Strong organizational and time management skills combined with flexibility and the ability to adjust priorities are required for success in this position. Applicants who are willing to go the extra mile and build a long-lasting career in meeting planning with a company that will offer you opportunities to thrive are desired!
Successful candidates will have the following:
* 1 - 2+ years of experience in a professional office environment, hospitality industry, or event planning role or internship * Proficiency and knowledge with registration software such as Cvent preferred but not required * Excellent Computer Skills – Microsoft Office - Excel, Word, Outlook * Detail-oriented and enjoys problem solving * Effective, professional business communication skills – written, spoken, and presentation * Comfort level and required professionalism to work directly with client contacts during all phases of the planning and execution of their meetings * Superior customer service skills * Quick learner, organized, and ability to apply new concepts to future tasks * Ability to travel to client programs and confidently represent Unbridled and our clients
What you would be doing at Unbridled: * Bachelor's Degree * Manage multiple ongoing projects simultaneously while adhering to deadlines * Collaborate with Project Managers on pre-planning, reporting, and logistics details * Communicate professionally with attendees (email, phone, in-person) * Program registration and housing management * Test and manage after launch, program websites utilizing registration software (Cvent) * Create and provide attendee reports for Account and Program Managers and clients * Crosscheck and quality control of hotel rooming lists and air manifests pre-and post-event * Communicate directly with attendees (email, phone, in person) * Accurately review and adhere to hotel contract terms * Manage communication and accurate reports with Hotel Housing Coordinator * Provide accurate program reconciliations * Data management and reporting * Crosscheck and quality control of air manifests pre-and post-event * Provide outstanding client service always, even under stress * Proofread emails, websites, and spreadsheets on a regular basis * Travel onsite to execute attendee management and housing needs * Embody the Unbridled brand and culture, including character, change, credibility, and community
Comprehensive Benefit Package
Unbridled provides a comprehensive benefits package to all Unbridled employees, as well as other perks and work-life integration. The package includes:
* Salary Range: $49K - $51K * Health & Dental Insurance * Vision Insurance, FSA & HSA Plan Options * Life, Short-Term & Long-Term Disability Insurance * 401k Plan with Discretionary Company Match * Employee Loan Program * Generous PTO Including: * 4 Weeks of PTO/Sick Leave * 7 Holidays * 3 Floating Holidays * Flex Holiday Week * 3 Days Community Service Leave * Milestone Anniversaries & Sabbaticals * PTO Exchange Program * Paid Family & Medical Leave * Monthly Parking Pass * Professional Therapy Benefits * Voluntary Pet Insurance * Cell Phone Allowance
In addition to our extensive benefits package and the ability to take up to 37 days of paid time off per year, we also offer things like a company advocate program for new hires, wellness days, company social events, awards to empower employees to recognize colleagues, and more. We also have monthly Friday Forums where employees have a chance to hear from different members of the company regarding important updates and communications. AN UNBRIDLED COMMUNITY TAKES ALL KINDS We hire top talent from various backgrounds and intentionally cultivate a workplace of belonging where every team member is celebrated for who they are and where differing perspectives are valued. We are committed to creating a diverse, caring community where everyone can feel like they belong, no matter their race, ethnicity, religion, age, gender, sexual orientation, or ability. Come “Be you” with us.
Wage differential is based on seniority, merit, geographic location, education, training and experience. Talk with your recruiter to learn more.
There is no application deadline for this position. Unbridled provides reasonable accommodation and/or modification to disabled individuals to assist in the application process. Any individual requiring accommodation/modification to complete this application should contact us at [email protected].