About the role
Overview
This role is for someone who is good with people and wants that to count for something. As a Client Relations Specialist, you'll help business owners see how a better payment and ordering setup makes their day easier, and you'll be their main contact as they come on board.
Full training comes first, then a clear process you can follow from day one, and a team that's easy to reach when you need a hand. Owners usually save money and time with the switch, so most are happy to hear about it. This is a full-time role, and pay is performance based with bonuses for strong months.
What You'll Do
* Build relationships with business owners and understand how they run things * Spot where their current setup costs them money or slows them down * Present a payment and point-of-sale solution made for businesses like theirs * Answer questions and make the decision feel simple * Guide each new client through setup and check in once they're up and running * Keep clean notes and follow-ups in the CRM
What We're Looking For
* Warm, patient communicator who people trust quickly * Organized and dependable with follow-through * Coachable and eager to learn * Experience in customer service, hospitality, retail or sales helps
What's Offered
* Full-time position * Hands-on training and weekly coaching * A clear process and a supportive team * Performance-based pay with monthly bonuses * Advancement based on results