About the role
Key Responsibilities
Trade & Platform Operations
* Monitor trading platforms to ensure uptime and execution quality * Oversee trade flow, execution, and pricing in real time * Identify and escalate execution issues, slippage anomalies, or pricing gaps * Manage trading sessions, market openings/closings, and instrument configurations
Liquidity & Pricing
* Monitor liquidity feeds and ensure competitive spreads and depth * Liaise with liquidity providers to resolve pricing or execution issues * Analyze spread widening, latency, and execution quality (markouts, slippage) * Assist in optimizing routing and aggregation settings
Risk & Exposure Monitoring
* Monitor client positions, exposure, and overall risk in real time * Support hedging strategies and execution of risk mitigation actions * Identify unusual trading activity or potential abuse (e.g., arbitrage, latency exploitation)
Trade Lifecycle Management
* Handle trade adjustments, corrections, and dispute investigations * Ensure accuracy of trade records and reconciliation
Incident Management
* Act as first responder for trading-related incidents * Investigate platform issues, outages, or abnormal market behavior * Coordinate with tech teams and external providers to resolve issues quickly
Requirements
Experience & Skills
* 2+ years experience in trading operations, dealing desk, or brokerage environment * Strong understanding of FX, CFDs, or crypto markets * Familiarity with trading platforms * Python scripting skills — ability to write and maintain automation scripts for monitoring, data extraction, reconciliation, and routine operational tasks. * SQL skills — writing queries (joins, aggregations, window functions) against trading and client databases for investigation, reporting, and anomaly detection.
Soft Skills
* Strong attention to detail and ability to work under pressure * Problem-solving mindset with quick decision-making ability * Excellent communication skills
Working Conditions
* Shift-based role (aligned with global market hours) * On-call availability for critical incidents may be required
KPIs / Success Metrics
* Platform uptime and execution quality * Spread competitiveness and liquidity performance * Incident response time and resolution efficiency * Accuracy of trade handling and reporting