About the role
JOIN OUR TEAM
We help companies prepare their financial reports in digital formats and publish them on time. In this role, you will quickly understand complex customer requests and handle the related work with care and attention to detail, even when deadlines are tight. New to XML and ESEF? No problem. You will learn about digital reporting formats and publication requirements with us. Step by step, you will build the expertise to handle more complex customer requests with confidence.
OUR CULTURE DRIVES OUR BENEFITS
* You're important. We foster a trusting environment and lifelong learning to support your individual development. Set personal development goals, receive support and regular feedback – we give you the tools to succeed. * Living our values. Our values connect us. They shape how we work and collaborate across teams and cultures, creating belonging, trust, and an environment where everyone can thrive. * Great atmosphere. We cultivate a dynamic culture where shared goals bring us together. From unforgettable company events to volunteering initiatives, we inspire and empower each other to make a positive impact. * Work-life balance is a must. Enjoy a modern office with state-of-the-art equipment, flexible working hours, and a hybrid model – including the ability to work from abroad within the EU. Paid vacation is standard, and for longer breaks, we offer a sabbatical because your free time matters too. * Special Perks Just for You. We offer you other exciting benefits, such as salary optimization in the form of customized bonus and benefit programs, as well as corporate shopping benefits. * Health is a priority. We support your well-being with company-sponsored sports programs for the use of various fitness studios, bicycle leasing via JobRad, and mental health counseling.
YOUR IMPACT
* You guide customers through reports and publications, answering questions by email and phone, and explaining the next steps. * You check report files for issues, review and process them in detail, and correct errors to a high standard. * You add new reports to our customer system and work with the team to ensure they are processed on time. * You clarify technical and specialist questions with external partners, including the Bundesanzeiger and our tagging partners. * You take initiative, learn from your colleagues and contribute to the team’s success.
THIS IS YOU
* You enjoy working in a team and speaking directly with customers. * You communicate clearly and professionally in writing and by phone and can explain complex matters in an understandable way. * You organize your work independently and keep track of several tasks at once. * You grasp complex matters quickly, investigate anything unclear and work accurately, even under time pressure. * You are open to new, specialized topics and enjoy building your expertise step by step. * You have very good German and good English skills and are confident using MS Office and digital tools.