About the role
Who You Are: Step into the warmth and excitement of the holiday season as a Seasonal Beauty Host with L'Occitane at our Perimeter Mall boutique. You will welcome each guest through our iconic yellow doors and help transform holiday shopping into a memorable, sensorial experience. With genuine hospitality, thoughtful product recommendations, and a passion for gifting, you will assist guests in discovering meaningful ways to celebrate the ones they care about.
The Fundamentals of What You’ll Do: * Be the Host: Greet every guest as if they were a cherished guest in your home, extending warm hospitality and offering a sensorial experience that fosters genuine connections. * Prioritize Guest Experience: Anticipate the needs of your guests and strive to exceed their expectations. * Keep an Open Mind: Welcome feedback openly, presume positive intentions, and maintain a growth-oriented mindset. * Let Success Drive You: Support & assist with all store operations, policies, and procedures, you are encouraged to take the initiative by solving problems and putting the customers’ needs first. * Foster a Team Culture: Offer direction, mentorship, and encouragement to your colleagues cultivating a team culture that is both positive and inclusive. * Communicate with Care: Collaborate and be varied with communication styles as well as individual personalities within the team.
We value hearing from individuals who possess: * Strong communication skills and creative problem-solving ability. * Entrepreneurial attitude with a background in a sales-driven environment * Mindset focused on customer satisfaction (internal and external customers) * Interest in skincare, body care and fragrance is beneficial. * Adaptability and flexibility are recommended * Basic Technology Skills
We welcome talent with diverse experiences, ideas, and skills. We value your mindset over skills, skills are trainable.
We are committed to the Planet. We contribute to the company's waste reduction targets through their support of related in-store initiatives, such as our in-store recycling program, following inventory management guidelines to reduce product waste, and eliminating the purchase of single-use plastics, as well as by promoting our refill products to heat targets.