About the role
Wash N' Roll assistant manager
* Ensure vehicles are properly prepped
* Keep tunnel clean by spraying any dirt or debris out
* Competent with DRB (setting up fastpass plans, discontinuing plans, changing out receipt paper, pulling reports)
* Remove all trash from the trash cans
* Replace trash can liners
* Un stop all vacuum hoses
* Clean out each vacuum canister by removing the bottom bin and shaking the vacuum bags
* Must be able to operate the store in the absence of the store manager.
* Ensure employees are working safely.
* Under direction of the Store Manager, provide training and oversight to team members
* provides general operational guidance; serves as role model to other team members
* Assists Store Manager with overall operation of the site; may execute open and close duties and procedures.
* Ensures policies, practices and procedures are understood and followed
* Works safely and reports safety or maintenance issues to management
* Maintain cleanliness of work environment and inventory
* Provide excellent customer service
* Communicates information that requires some explanation or interpretation
* Performs team member duties as needed to ensure quality and timely customer service
* Guides cars onto the track with a focused, pleasant, and competent demeanor
* Performs visual inspections of the condition of each vehicle prior to entering the tunnel
* Must be willing to work in hot/cold weather conditions when necessary
* Be on time and in uniform for every scheduled shift
* Load and prep vehicles as they enter the wash bay as needed
* Spray bug prep on the front and back of every vehicle
* Use the bucket brush to scrub the front and back of every vehicle
* Ensure the wash controller queue is accurate
* Communicate with the guest to ensure the driver is not in park or on the brake
* Send the rollers behind the rear wheel to ensure the vehicle passes through the wash
* Ensure the wash equipment is operating correctly as the vehicle goes through the wash tunnel
* Perform basic routine maintenance as required or directed
* Perform advanced maintenance as required or directed
* Empty the garbage bins around the lot
* Collect dirty towels, wash them, fold them, and return clean towels to the lot for customer use
* Refill and replace window cleaner bottles as needed
* Sweep the lot property as needed to ensure the lot is well maintained and clean.
* Cash deposits twice weekly
* Replace and replenish cash in cassette boxes as necessary
* Chemical handling (once trained)
* Ensure employees are in the correct uniform