About the role
Job Description
Responsible for day-to-day technical and operational administration of the organization’s Canvas Learning Management System (LMS). * Please note this position is Part Time and will be working Evenings and Weekends.
* Audit and monitor data integrity within the Learning Management System (LMS). * Create and manage training on the Learning Management System. * Perform proactive, ongoing evaluations of LMS and related processes to identify areas in need of improvement. * Educate supervisors in an accurate, brief, and timely manner of any irresolute issues. * Manage the integration and use of third-party applications within the LMS. * Support both students and faculty in a timely manner. * Liaise with LMS vendors to pursue functional improvement and technical issues within the system. * Liaise with third-party vendors to optimize LMS integrations and resolve issues in a timely manner. * Collect and analyze customer feedback and follow-up where appropriate to ensure end-user satisfaction with the LMS and third-party applications. * Communicate LMS issues and updates to end-users. * Contribute to the development of a knowledge base with known solutions for LMS or third-party vendor technology solutions. * Administer evaluations and communications within the LMS. * Pull reports, data, and other helpful information from third-party vendors or learning management systems to support academic operations. * Collaborate with instructional designers to build or revise course content in the LMS. * Create learning materials and objects to support online and hybrid course delivery methods as requested. * Suggest, evaluate, and implement new technologies that support online and hybrid delivery formats. * Support accessibility measures and student accommodation as appropriate. * Assist/lead special projects related to the LMS or third-party integrated educational technology. * Assist with the setting up of courses in preparation for new academic terms. * Perform day-to-day administration and management of the company's LMS. * Alternative duties and tasks as designated.
Qualifications
* Bachelor's degree in Educational Technology or equivalent combination of education and experience preferred. * Two years of related experience in managing technology resources related to learning management systems, including evaluating effectiveness for end users and planning for future improvements. * Knowledge of learning management systems and third-party teaching and learning tools: Prior experience using or administering Canvas LMS, including course management, troubleshooting, supporting faculty and students, and working with LMS integrations preferred. * Experience in training and learning design and development. * Experience working with Learning Management Systems. * Ability to multitask and work cooperatively with others. * Ability to analyze information, document conclusions, and develop recommendations. * Ability to collaborate with technical and non-technical personnel. * Must have a strong familiarity with recognized E-learning technical standards. * Ability to adapt and handle multiple projects with different priority levels. * Support center experience. * Experience with e-learning concepts and tools. * Excellent written communication, analytical, interpersonal, and organizational skills. * Strong attention to detail and accuracy. * Hands-on knowledge of authoring technologies. * Understanding of the higher education industry and the regulatory agencies. * Prior experience directing, implementing, and maintaining technology-based training/distance learning programs for a geographically dispersed workforce. * Experience in IT application programming or data and systems integration. * Experience in project management. * Prior experience with multi-media.
Additional Information
For Full Time Employees, We Offer:
* Medical, Dental and Vision starting the 1st of the month following 30 days of employment * 2 Weeks’ starting Vacation per year. Increasing based on years of service with company * 12 paid Holidays and 2 Floating Holiday * 401k with company match * Company Paid Life Insurance at 1x’s your annual salary * Leadership development and training for career advancement * Tuition assistance and Forgiveness for you and your family up to 100% depending on the program