About the role
Concierge Location: Stamford, CT
Position Overview:
BLT is seeking an outgoing, customer service focused individual who enjoys making a difference in people's lives. The Concierge is a key member of the property management team. Plenty of opportunity to develop strong relationships and build your career! This is a part-time position.
Description: The Concierge provides superior customer service, possesses detailed knowledge of company policy and procedures, and performs essential functions as they relate to the maintenance and accessibility of the building.
Schedule: Saturday and Sunday 2:30pm-11:00pm
Duties and Responsibilities of the Concierge:
* Oversees the provision of all services at the front desk of the luxury residential building * Promptly answers phone calls, requests, and concerns, while responding to all resident inquiries in a professional and timely manner * Assists residents with move-in and move-out procedures. * Warmly welcomes residents, guests, and vendors. Ensures that all visitors have been properly registered. * Adheres to emergency key procedures, manage key insurance policy, and control keyboard. * Provides and coordinates resident services including but not limited to: package handling, dry cleaning, event planning, local directions, and courtesy calls. * Additional tasks and clerical duties as assigned by supervisor
Qualification and Requirements of the Concierge:
* 1+ year experience as a concierge, or 2+ years’ experience in a hospitality role * Must demonstrate commitment to deliver outstanding customer service * Self-motivated, trustworthy, and works with limited supervision. * Ability to set priorities, handle multiple tasks, and meet deadlines. * Strong interpersonal and communication skills * Proficient in Microsoft Office * High school diploma or GED, College education preferred. * Must be 21 years of age or older to comply with regulations for accepting packages containing alcohol
Physical Requirements of the Concierge:
* Must be able to lift and carry packages over 25 lbs on a regular basis. * Ability to stand, walk, bend, and reach throughout the shift.
Competitive pay of $18-20/hr
BLT is an equal opportunity employer. Please note that this job description is intended to outline the general nature and key responsibilities of the role. It is not a comprehensive list, and duties may evolve over time based on business needs.