About the role
Vita Coco is the leading coconut water brand in the world, built on a simple idea: bring better-for-you, natural hydration to more people. Since starting in 2004, we’ve grown into a global business with teams in New York, London, and Singapore, and we’re now publicly traded on NASDAQ under COCO.
As a Public Benefit Corporation and Certified B Corp, we’re committed to supporting farming communities, sourcing responsibly, and building products that are better for people and the planet. We move fast, stay scrappy, and care deeply about doing the right thing.
We’re now looking for someone who’s excited to join a growing, purpose-driven company and help shape what comes next.
Our Values:
* Human First: We lead with inclusivity, transparency, and empathy.
* Nothing is Impossible: We experiment, learn, and keep moving forward.
* United by Our Will to Win: We stay aligned, work collaboratively, and push toward shared goals.
* Part of Something Bigger: We’re committed to uplifting the communities we’re connected to locally and globally
IN A NUTSHELL, YOU WILL BE RESPONSIBLE FOR...
SUPPORTING THE EMEA OPERATIONS TEAM
* Owning the day-to-day order management, ensuring that designated deadlines and service levels are met * Inputting orders and posting deliveries on SAP, maintaining a PO tracker and highlighting any delivery or credit issues * Inbounding containers on SAP and solving variances * Performing weekly order reconciliations to check for discrepancies * Supporting the team with month end processes and projects * Maintain and update DACH SOPs * Manage stock at risk (with low BBD), flag to Sales team and monitor actions taken to clear the stock
CUSTOMER SERVICE AND DELIVERY
* Being the first point of contact for customer and warehouse queries * Supporting the US based customer service team and monitoring customer complaints * Seek opportunities to improve service and deliver more cost-effective ways of working
SERVICE LEVEL TARGETS
* Tracking of inbound shipments, main metrics and service level KPIs * Contributing to the improvement in Supply planning and streamlining processes
SUPPLY PLANNING
* Foster strong relationships with the warehouse teams to promote collaboration * Identify improvement opportunities related to inbounds and outbounds * Work with the sales and forecasting team to align on accurate forecast and ensure stock holding that balances forecast with capacity constraints * Evaluate potential supply risks and proactively communicate SKU availability issues to internal and external stakeholders
PREFERRED KNOWLEDGE, SKILLS & EXPERIENCE:
* 2 years experience in Supply Chain * German and English languages required * Excellent oral and written communication skills and strong interpersonal skills to work effectively and cross-functionally * Power user of MS 365 Suite - Knowledge of PowerBI/SAP nice to have * Strong numerical and analytical skills * Self-motivated, positive and flexible attitude * Ability to solve problems efficiently using own initiative
The Vita Coco Company is committed to the principles of equal employment. We believe in building a diverse and inclusive culture and a positive employee experience and are dedicated to equal employment opportunities regardless of race, including colour, nationality, ethnic or national origin, age, disability, gender or gender reassignment, religion or belief, sex or sexual orientation, marital/civil partnership, pregnancy, and maternity. We welcome applications from a diverse range of individuals and will consider any reasonable adjustments to enable candidates to perform as well as possible during the recruitment process.
COCO PERKS (the good stuff):
* 30 days holiday, plus your birthday off! * Flexible working hours + early Friday finishes all year round* - more balance, less clock-watching. * Discretionary bonus - all permanent employees are eligible. * Life insurance - 4x your annual salary. * Full reimbursement of your Deutschlandticket - one less thing to worry about on your way to work. * Employee Assistance Programme - confidential support for you and your household. * 5 volunteer days - to give back to causes you care about. * EGYM Wellpass membership contribution - for workouts, wellness, or whatever helps you recharge. * Free Vita Coco products, of course
A NOTE FROM US
We welcome you to apply—even if you don’t check every box. We’re big fans of curious, growth-minded people who want to learn, contribute, and make an impact. If you feel connected to our brands and our mission, we’d love to hear from you.
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