Investment Trade Support Specialist

Vanguard · vanguardjobs.com

Malvern, PA Full-time 5 days ago
Workplace
On-site
Location
Malvern, PA
Who can apply
Based in the United States: you usually need the right to work there

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About the role

Core Responsibilities

* Serve as a primary liaison between portfolio managers, traders, relationship managers, custodians, and internal partners to provide guidance across portfolio administration and data issues, determining appropriate escalation, resolution paths, and risk mitigation.  * Leads daily ad-hoc portfolio administration and operational activities in accordance with defined procedures and objectives.  * Perform analysis and reconciliation of investment and portfolio data inputs, including evaluating data trends, modeling impacts to portfolio positioning, and identifying potential data, valuation, or trade readiness risks requiring further action or control enhancements. * Supports the maintenance, delivery, and validation of investment, market, and portfolio data across systems.  * Identify, investigate, and resolve data exceptions and operational issues through performing root cause analysis, assessing operational and portfolio risk implications, and recommending corrective actions or control improvements. * Builds and maintains foundational knowledge of investment products, trade lifecycle processes, and operational risk considerations relevant to supported functions.  * Participate in the onboarding and administration of new portfolios, products, or market driven events by supporting requirements gathering, data validation, and testing activities.  * Supports the development of dashboards, operational reports, and management information. Contributes to process documentation, standard operating procedures, and continuous improvement initiatives to enhance efficiency, accuracy, and control. * Participates in special projects and performs other duties as assigned.

Required Qualifications

* Minimum of three years’ experience in the Financial Services industry or related experience. * Undergraduate degree or equivalent combination of training and experience. * Demonstrated ability to build and maintain strong relationships with stakeholders and business partners. * Strong attention to detail with experience working in environments where accuracy and risk management are critical. * Ability to navigate ambiguity, adapt to changing priorities, and succeed in evolving operational environments. * Strong analytical and problem-solving skills with the ability to investigate and resolve complex issues. * Interest in financial markets, investing, and the investment management industry.

Preferred Qualifications

* Experience supporting portfolio managers, trading functions, investment operations, or market-facing activities. * Knowledge of investment products, portfolio management concepts, or trade lifecycle processes. * Proficiency with Python, VBA, SQL, or other data analysis and automation tools. * Progress toward or completion of a CFA designation, MBA, or other investment-related credential.

**This is a fully onsite position, Monday-Friday in Malvern, PA**

Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a mission—we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

About Customer Support jobs in the United States

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1,778 open Customer Support jobs in the United States, 311 of them posted in the last 7 days. See all Customer Support jobs in the United States
Typical advertised pay
$45,000 – $74,000 a year for the middle half of the 517 job ads from 330 employers that state a salary in US dollars (median $53,000). This is base pay as advertised, not total compensation. Customer Support salary in the United States

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