About the role
Job Description
1. Phone, Customer, and Front Office Support
* Answer incoming phone calls in a professional, confident, and helpful manner. * Greet customers, vendors, visitors, delivery personnel, and team members who come to the office. * Create a welcoming and professional first impression for Bish Enterprises. * Direct calls, messages, visitors, and questions to the appropriate team member. * Communicate clearly and respectfully with customers, vendors, and internal team members. * Take accurate messages and follow through to make sure the right person receives the information.
2. Administrative and Office Support
* Print, scan, copy, file, and organize documents as needed. * Assist with data entry, document preparation, office records, and daily administrative tasks. * Help maintain organized office files, records, and important documents so information can be found quickly when needed. * Support managers and team members with office tasks, forms, reports, and follow-up items. * Maintain office supplies, track when items need to be ordered, and help keep the office clean, organized, and functional. * Learn and follow established office routines while taking ownership of assigned responsibilities.
3. Excel, Reporting, and Documentation
* Create, update, and maintain Excel spreadsheets from scratch as needed. * Prepare basic reports, lists, trackers, and organized summaries for management and team use. * Enter and organize information accurately, with strong attention to detail. * Help compile information in a clear, usable format for internal decision-making. * Maintain accurate documentation and protect confidential company, customer, and employee information.
4. Accounting and Payment Support
* Assist with basic accounts payable and accounts receivable office support. * Help organize invoices, customer statements, payment records, vendor information, and related documents. * Support customer payment follow-up in a professional and respectful manner. * Help track open items, payment questions, and related follow-up tasks. * Work with the appropriate team members to keep accounting-related documents and information organized.
5. Recruiting and Scheduling Support
* Assist with applicant screening, candidate communication, and interview scheduling. * Use SmartRecruiters or similar applicant tracking tools to help organize applicants and hiring follow-up. * Help coordinate interview times, send follow-up messages, and keep recruiting information organized. * Support managers with hiring-related communication and documentation as needed.
6. Communication and Follow-Up
* Follow up with team members on tasks, reminders, updates, and pending items. * Make phone calls or send follow-up messages as requested. * Help keep internal communication organized and aligned. * Notice when something needs attention and communicate it clearly. * Ask good questions, take notes, remember routines, and follow through on assigned tasks.
7. Deliveries, Mail, Errands, and Practical Office Tasks
* Receive and organize mail, documents, packages, and deliveries. * Notify the appropriate person when deliveries, documents, or customer items arrive. * Assist with occasional local errands, such as going to the bank, dropping off documents, or picking up office-related items. * Occasionally handle packages, walk around the facility, and assist with practical hands-on office tasks as needed.
8. Brand Representation
* Uphold Bish Enterprises’ values and commitment to providing practical, innovative solutions to the agricultural industry. * Represent the company in a professional, friendly, assertive, and respectful manner. * Maintain a customer-focused attitude while working in a practical, family-owned, hands-on business environment.
Qualifications
Required Qualifications
* High school diploma or GED. * Previous office, receptionist, administrative assistant, front desk, customer service office, accounting support, or similar experience. * Ability to answer phones confidently and communicate professionally with customers, vendors, visitors, and team members. * Proficiency with Microsoft Excel, including creating spreadsheets from scratch, entering and organizing data accurately, and preparing basic reports. * Comfortable using Microsoft Office, email, online tools, and standard office technology. * Comfortable using standard office equipment such as phones, printers, scanners, copiers, and related office tools. * Strong attention to detail and ability to complete tasks accurately. * Ability to manage multiple small tasks throughout the day. * Ability to learn quickly, ask good questions, take notes, remember routines, and become independent after training. * Ability to follow established processes while also noticing problems and taking initiative when something needs attention. * Reliable attendance and punctuality. * Professional, friendly, and assertive communication style. * Ability to maintain confidentiality and use good judgment. * Valid driver’s license for occasional local errands.
Strongly Preferred Qualifications
* At least 2 years of relevant office, administrative, receptionist, customer service office, accounting support, or similar experience. * Experience with accounts payable, accounts receivable, invoices, customer statements, payment records, or customer payment follow-up. * Experience creating reports, trackers, lists, or organized summaries in Excel. * Experience with applicant tracking systems, SmartRecruiters, CRM systems, or similar online platforms. * Experience scheduling interviews, appointments, meetings, or customer follow-ups. * Experience working in an agriculture, manufacturing, equipment, parts, service, or family-owned business environment. * Experience with QuickBooks, accounting software, ERP systems, CRM systems, or other business software.
Preferred, But Not Required
* Basic bookkeeping or accounting knowledge. * Customer account management experience. * Recruiting or HR administrative support experience. * Experience troubleshooting basic office equipment issues. * Familiarity with agricultural equipment, parts, service departments, or shop/office environments.
Additional Information
Job Type:
* Full Time * On-site position
Compensation:
* Wage range: $16.00 – $18.00 per hour, depending on experience
Hours/Work Week:
* This is a full-time, on-site position based in Giltner, Nebraska. * Standard hours are generally Monday–Friday, 8:00 AM–5:00 PM. During peak business seasons, especially harvest season from approximately June through early November, the schedule may increase to around 50 hours per week, with Saturdays required as needed. * Occasional flexibility may be needed based on business needs, customer needs, inventory periods, planting/harvest activity, or other busy seasons.
This is primarily an office position, but the role is not limited to sitting at a desk. The Office Assistant may occasionally need to:
* Handle mail, packages, documents, and office supplies. * Walk around the office, shop, yard, or facility to deliver messages, documents, or items. * Assist with deliveries, errands, filing, organizing, and practical office support tasks. * Use office equipment such as phones, printers, scanners, copiers, and computers.
Benefits & Advantages:
Working at Bish is not just a job. It is an opportunity to develop your skills and further your career while working with a family-owned company in the agricultural equipment industry.
Note: Some benefits are only available at full-time status.
* Health Insurance Options * Health Insurance Savings Plan Options * Dental Insurance Options * Vision Insurance Options * Disability Insurance Options * Paid Holidays * Paid Time Off * Company Matched 401(k) Program * Partner Discounts * Small team environment * Opportunity to learn and grow within the company
Competitive advantages of working at Bish Enterprises:
* Competitive wage * Benefits include PTO, 401(k), and more * Work on the forefront of the agricultural industry * Small team environment with a family-owned company * Consistent variety of work * Opportunity for growth * Supportive, hands-on team environment
As part of our hiring process, we ask all candidates to complete the form available at the link below.
https://form.jotform.com/260333648114048
For a complete job description, please visit our website at https://bishenterprise.com/job-descriptions