About the role
Job Description Summary
In this role, you will be responsible for processing the transactional components of the offer letter for our GE Vernova pre-hires. You will follow a clear set of tasks to complete requests which will help to ensure a seamless transition for pre-hires joining our business. Your attention to detail, excellent communication skills, and ability to collaborate with various teams will be critical for success in this role. This person will ensure a positive experience for pre-hires while ensuring they are fully prepared to contribute effectively to the organization.
Job Description
Essential Responsibilities
* Collaborate with the HR team, hiring managers, and Talent Acquisition team to gather necessary information for creating accurate and comprehensive offer letters. * Ensure services are delivered in a timely manner with guidance from NAM Offer & EA Team leader, while ensuring high standards of accuracy and quality are maintained, based on compliance with relevant legal and GE policy requirements. * Follow GEV standards to generate offer letters, ensuring that all necessary details are included, such as compensation, position details, and other terms and conditions. * Communicate with candidates regarding offer details, answering questions, and addressing concerns they may have about the offer letter. * Upon acceptance of an offer by a candidate, ensuring that all pre-hire tasks are provided to candidate in a timely manner to ensure that we meet agreed upon start date * Partnering with vendors (i.e. Background check and Drug testing vendor, etc) to ensure pre-hire tasks assigned to new hire are effectively assigned in a timely manner * Monitor the progress of the tasks from offer letter submitted to employee start date * Identify areas for improvement and propose solutions to enhance the candidate experience and overall offer/pre-onboarding process. * Ability to recognize when to escalate issues that would impact the experience for a new hire * Coordinate video calls with new hires to review employee-provided documents and verify identity and employment authorization * Ensure timely completion of Section 1, and acceptable documentation is uploaded to WD employee record. Follow up with pre-hire as necessary. * Maintain organized and secure records of I-9 forms and supporting documentation * Coordinate with NAM Onboarding Leader to resolve any discrepancies or compliance issues * Identify and communicate potential delays or issues proactively * Demonstrated strong follow-through by consistently meeting our established SLAs * Proactively seeks clarification on ambiguous requests to mitigate risk and ensure high-quality deliverables * Working hours will follow the U.S. Eastern Time Zone to support the North America offer and preboarding process.
Qualifications/Requirements
* Bachelor’s degree from an accredited university or college in related area (or a high school graduate/GED or equivalent with at least 3 years of relevant work experience) * Must be able to work during U.S. Eastern Time Zone business hours to support the North America offer and preboarding process
Desired Characteristics
* Strong customer service focus, with the ability to anticipate customer needs with a high level of responsiveness
* Excellent organizational and time-management skills to manage multiple tasks and deadlines effectively.
* Excellent written and verbal communication skills.
* Prior experience in HR, or a similar role is preferred.
* Familiarity with Workday and document management tools.
* Applies solid judgment ensuring integrity, compliance, & confidentiality
* Passion for continuous process improvement and simplification
* Ability to anticipate and resolve challenges
* Ability to manage multiple priorities and deadlines in a fast-paced environment
Additional Information
Relocation Assistance Provided: Yes
#LI-Remote - This is a remote position