About the role
At A Glance
We are seeking an experienced Senior Compliance & Quality Engineer to spearhead our certification, compliance, and quality management initiatives. As Boost inc expands its global footprint, you will take ownership of ensuring our connected unattended retail products meet the various regulatory requirements in our markets including the UK, Europe, and the USA.
Based in our London hub, you will ensure our products are compliant - from the engineering/design phase through to product launch and support. This role requires a deep understanding of hardware standards (UKCA, CE, UL) and the ability to maintain a robust Quality Management System (QMS) across our entire unattended retail product range.
What You'll Do
Compliance Strategy & Governance:
* Define and govern the regulatory roadmap for all product lines, ensuring all hardware products comply with national standards in the UK, EU, and North America. * Lead the certification lifecycle for new and existing products, specifically managing submissions for UKCA, CE, UL, and FCC markings. * Act as the primary liaison with external test labs, notified bodies, and regulatory agencies to coordinate testing and resolve compliance gaps. * Manage and refine the Technical Construction Files (TCF), ensuring all Declarations of Conformity and supporting evidence are audit-ready.
Quality Management & Technical Oversight:
* Oversee the Quality Management System (QMS), driving continuous improvement in accordance with ISO 9001 or similar frameworks to ensure operational excellence. * Drive "Compliance by Design" by collaborating with our engineering teams early in the development cycle to integrate regulatory requirements into the initial specifications and Product Requirement Documents. * Monitor and report on quality metrics related to field failures and non-conformances, supporting the relevant teams to undertake Root Cause Analysis (RCA) to prevent recurrence.
What You'll Bring
Key Requirements:
* 8–10+ years of experience in product compliance or quality engineering, with a proven track record in a Senior or Lead role. * Expert-level knowledge of international certification standards, including: * Europe/UK: CE Marking (EMC, Low Voltage/Machinery Directives, RED, RoHS) and UKCA. * North America: UL and FCC safety standards. * Proven ability to manage complex documentation, including Technical Files, User Manuals, and compliance labels for global markets. * Strong analytical skills for interpreting complex regulatory legal text and translating it into actionable engineering requirements for technical and non-technical stakeholders. * Familiarity with environmental and sustainability regulations (WEEE, Packaging Waste) is a significant plus.
Why Join Us
* Competitive compensation with private healthcare. * Global Impact: A chance to shape the future of unattended retail technology across the globe. * Growth Opportunities: Fast-growing team, shape our engineering culture, mentor juniors and learn new technologies. * Collaborative Culture: Small, passionate teams, open to new ideas and tech experimentation. * Offices in Zurich, London, and 4 other countries. * The usual: budget for personal development, benefits for your well-being, and some decent swag.