About the role
Medspa Marketing / Admin Assistant
Amerejuve Medspa – Atlanta, GA
Job Type: Full-Time Location: Atlanta, GA Schedule: 9 am to 6 pm, Tuesday - Saturday
About Amerejuve Medspa
Amerejuve Medspa is a growing medical aesthetics and wellness practice focused on helping our clients look and feel their best. We are seeking a motivated, organized, and creative Medspa Marketing / Admin Assistant to join our Atlanta team.
This position is ideal for someone who enjoys social media, marketing, customer service, and working in a fast-paced medspa environment. The right candidate will be comfortable balancing administrative responsibilities with creating engaging content that helps grow our brand and attract new clients.
Position Overview
The Medspa Marketing / Admin Assistant will support the Atlanta location with daily administrative operations, client communication, social media, marketing initiatives, promotions, and events.
We are looking for someone who is creative, dependable, detail-oriented, professional, and comfortable being the face of the brand both in person and online.
Position Summary
The Customer Service Representative will serve as a primary point of contact for patients and clients, assisting with appointments, inquiries, check-in/check-out, phone calls, and general customer service. This position requires excellent communication skills, attention to detail, professionalism, and the ability to work effectively in a fast-paced healthcare or medspa environment.
Key Responsibilities
* Greet patients and clients warmly and professionally upon arrival. * Answer incoming phone calls, emails, and online inquiries promptly. * Schedule, reschedule, and confirm patient appointments. * Assist patients with questions regarding services, appointments, policies, and general information. * Perform patient check-in and check-out procedures. * Maintain accurate patient and appointment information in the practice management or scheduling system. * Collect payments and assist with processing transactions when required. * Follow up with patients regarding appointments, consultations, treatments, and inquiries. * Provide information about available treatments and services while staying within the scope of the position. * Assist with patient forms, registration, and other administrative paperwork. * Coordinate with providers, clinical staff, and management to ensure a smooth patient experience. * Handle patient concerns professionally and escalate issues to management when appropriate. * Maintain patient confidentiality and comply with HIPAA and applicable privacy requirements. * Help maintain a clean, organized, welcoming, and professional front-desk environment. * Support promotional events, patient outreach, and customer retention initiatives as needed. * Perform other administrative and customer-service duties as assigned.
Qualifications
* High school diploma or equivalent required. * 1–2+ years of customer service or front-desk experience, preferably in healthcare, medical office, dental, dermatology, plastic surgery, or medspa. * Experience with appointment scheduling and patient-facing administrative duties preferred. * Strong verbal and written communication skills. * Professional, friendly, and positive demeanor. * Excellent organizational and time-management skills. * Strong attention to detail and accuracy. * Ability to multitask in a fast-paced environment. * Comfortable working with computers, scheduling software, email, and Microsoft Office or Google Workspace. * Ability to handle sensitive patient information with discretion and confidentiality. * Must be dependable, punctual, and comfortable working as part of a team.
Preferred Experience
Experience in any of the following environments is highly preferred:
* Medical spa / Medspa * Dermatology * Plastic surgery * Aesthetic medicine * Physician or medical office * Dental office * Wellness or healthcare practice * Patient scheduling or healthcare customer service
What We Offer
* Competitive compensation * Professional and supportive work environment * Opportunities for professional growth * Employee benefits, based on eligibility * Employee discounts on eligible services and products * Opportunity to work in the growing aesthetics and wellness industry
Compensation: $16-$18