About the role
OPEN POSITION: Director of Community Relations - Inside Sales Role
SCHEDULE: - Full-Time - 40 Hours per Week - Occasional Weekends and Evenings - Flexibility Offered
COMPENSATION: - $80,000 to $85,000 Base Salary, dependent on experience - Monthly Commission - 20% Annual Bonus - Additional Performance-Based Bonuses - Paid Time Off - Paid Holidays - Health / Dental / Vision Insurance - 401k
LOCATION: Kensington, Maryland
COMPANY PROFILE: Founded in 2010, this organization currently operates eight (8) senior living communities across four (4) states. Their facilities boast exceptional services in independent living, assisted living, memory care, rehabilitation, and more.
POSITION DESCRIPTION: The Director of Community Relations leads the sales strategy and processes to achieve or exceed budgeted occupancy and average-rate goals. The Director provides strategic direction, performance oversight, and hands-on coaching to strengthen sales execution, prospect engagement, and organizational accountability.
Specific duties of the role include, but are not limited to:
- build relationships with prospective residents, families, and other decision-makers - assess potential resident needs by answering questions and leading community tours - guide prospects through the admission and move-in process - maintain timely, accurate, and complete sales records - document lead activity, contact information, occupancy forecasts, etc. - achieve or exceed budgeted occupancy, move-in, revenue, and conversion goals - monitor performance trends - maintain an active sales pipeline - develop timely corrective action plans when results fall below target - conduct ongoing competitive and market analyses - translate analyses into actionable recommendations for sales and marketing plans - recruit, hire, train, coach, and evaluate team members as needed The Director will work closely with clinical and administrative leadership across the organization, providing regular updates on occupancy growth and related areas.
REQUIREMENTS: - Bachelor’s Degree preferred, not required - 5+ years sales and marketing leadership experience - experience in the senior living industry strongly preferred - experience in related fields accepted (home care, hospice, etc.)
HOW TO APPLY: To apply for this position, please send your resume to Jenn Kunkel at [email protected] or call (773) 998-1272.
Please visit www.chsrecruiting.com/jobs for a full listing of available positions at CHS Recruiting.