About the role
Industry: Manufacturer of industrial machinery Number of employees: approx. 10'000 - 15'000 Reference number: X947YYY3
Key Facts: Solution Architecture, SAP CX, Sales Cloud V2, Service Cloud V2, SAP S/4HANA, SAP BTP, SAP Integtation Suite, in Uzwil/home office.
Main tasks:
* Own and drive the global SAP CX / CRM architecture based on SAP Sales Cloud v2 and Service Cloud v2 * Design scalable, end-to-end solutions across Sales, Service, Marketing, and Digital Customer Experience * Define and implement integration and data architectures across SAP S/4HANA, SAP BTP, and connected platforms * Translate business and technical requirements into solution designs, architecture guidelines, and implementation roadmaps * Lead architectural governance and key technology decisions in line with enterprise architecture and security standards * Collaborate with Product Owners, business stakeholders, and delivery teams to continuously evolve CRM capabilities * Shape and drive the future roadmap of the global Customer Engagement ecosystem
Your qualifications:
* Degree in Computer Science, Business Informatics, Engineering, or comparable qualification * Proven experience as Solution Architect or Lead Architect in large-scale SAP CRM transformation programs * Strong expertise in SAP Sales Cloud v2, SAP Service Cloud v2, SAP S/4HANA, SAP BTP, and SAP Integration Suite * Deep understanding of enterprise integration architecture (APIs, event-driven architecture, master data integration, customer data management, integration patterns) * Ability to define architecture roadmaps and translate business strategy into scalable, secure solution designs * Strong stakeholder management and communication skills in English * Experience working in Agile environments (e.g., SAFe) and influencing senior stakeholders * Fluent in English; additional language skills are considered an advantage
The salary range will be communicated confidentially.
If you have any questions, please contact us at any time on +41 55 299 58 58 or . We will be happy to help you!
Originally posted on Himalayas