About the role
Job description
“We make our community fit and happy. Every day. Every class.”
Rostudios is looking for an Assistant Studio Manager for our New York Greenwich Village studio. As Assistant Studio manager you are supporting the Studio Manager. You play a crucial role in assisting management of the studios and ensuring operations run smoothly. This includes scheduling, upholding standards, maintenance, ordering etc.
WHAT YOU WILL DO
* Day to day management of operations, sales and administration * Monitor stock levels in studio * Restock proactively * Handle swaps, covers and sick leave of both studio team and instructors * Daily sales reports check and follow up * End of shift reports check and follow up * Point of contact for questions that the team might have * Support with check ins/studio assistant tasks if needed
* Ensure our hospitality and services are of Rostudios standards * Making sure our non-negotiables are followed at all times. * Do walk-arounds and spot checks throughout the entire studio * Monitor daily/weekly tasks list for studio assistants
* Form relationships with customers and foster our community
* Train studios assistants: * Instructing new team members how to perform daily/weekly/monthly tasks * Identify when further training is needed * Assisting Studio Manager in delivering re-training sessions to current studio team
* Responsible to be in the know of all daily/weekly/monthly tasks at the studio and be the point of contact for team when they have questions about it on shift
* Responsible for informing Studio Manager about team/tasks/updates
* Create team schedule
* Schedule theme rides
Please note: this is not an exhaustive list, and additional tasks may be assigned.
WHAT WE OFFER
* Being part of a team that inspires and helps people progress
* Happy and healthy work environment
* Getting trained by your Studio Manager on a regular basis
* Free Rostudios classes and discount on Classpass
* Fun team activities and an annual company party
Your qualifications
* A passion for sports, the Rostudios brand, and customer experience
* A team-oriented mindset with strong multitasking abilities
* Willingness to be hands-on and you value cleanliness, tidiness, and hygiene
* A proactive attitude with a creative mindset for improvements
* Flexibility to work within studio hours
* Strong English communication skills
* Availability for at least 20 hours per week
What we offer you
* A supportive team that inspires and motivates others
* A positive, energetic, and healthy work environment
* Ongoing training and development from your Studio Manager
* Team events
* Free Rostudios classes en discounts on ClassPass
* Start date is likely around end of October/ Beginning of November