Online Client Experience Specialist

AIL

Columbia, MO, United States Full-time yesterday
Workplace
On-site
Location
Columbia, MO, United States
Who can apply
Based in the United States: you usually need the right to work there

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About the role

If you’re looking to build a career with purpose, AO Globe Life is hiring to join our fully remote team. This is a strong fit for recent or soon-to-be graduates in business, marketing, or communications, as well as anyone who thrives in a service-first, people-centered role. Full training, inbound client interest, and structured mentorship give you everything you need to grow from anywhere in the U.S.

The Role Involves - Hold client consultations virtually using Zoom - Maintain organized, accurate digital records and follow-up communication - Grow through ongoing mentorship and professional development - Build strong, long-term client relationships - Guide clients through enrollment with clarity and professionalism - Help clients explore supplemental benefit options tailored to their needs - Prioritize high-quality, client-focused interactions

What You'll Need - Confidence with virtual meetings and everyday digital tools - Reliable internet connection and Windows-based laptop or PC with webcam - Willingness and ability to obtain required state licensing, if applicable - A self-starter mindset with strong organizational skills - Eligible to work in the United States - Strong communication and interpersonal skills - A genuine interest in helping others and supporting a mission-driven company - Customer service background helpful but not required

What's In It for You - Full licensing and training support included - Growing income through renewals - Monthly and quarterly performance bonuses - A supportive, people-centered culture - Weekly, performance-based earnings - Inbound-only client interest — never cold calling - 100% remote role with flexible scheduling - Equity opportunity (3%) for qualifying team members - Defined growth path into leadership

About Us AO Globe Life has proudly served union members, credit union clients, and veterans for more than 70 years with supplemental benefits designed to protect working families. As a remote-first company, we prioritize integrity, flexibility, and empowering our team members in their careers.

If you’re looking for a remote opportunity with real growth potential, apply today.

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