About the role
Job Description
* Manages a caseload of RESEA participants and provides counseling and mentoring * Assesses participant competencies, work history, educational attainment, skills and abilities; identifies challenges to finding employment and prompts them to find solutions * Conducts regular ongoing individual meetings with participants for job search, education, job retention, and/or job readiness * Completes an individualized overview of available services and works with participant to create an employment plan for short- and long-term goals * Maintains information about area resources and employers * Ensures participant accountability and attendance; tracks and maintains employment retention goals * Provides government agencies with prompt notification that a participant has lost or reduced hours of employment * Maintains scheduled, periodic contact with participants in a variety of locations to assess job retention/advancement issues * Provides information to participants on available training and/or jobs that will lead to advancement * Assumes central responsibility for participants achieving self-sufficiency by monitoring progress throughout the program cycle, beginning with referral and continuing through retention and advancement efforts * Prepares, organizes, and maintains accurate, updated information in both electronic and paper participant files reflecting the entire history of a program participant including log of supportive services issued * Provides case management with a focus on helping customers to prepare for employment that leads to self-sufficiency * Facilitates customer access to training, education, and to employment services, as well as job-specific information; provide case management to customers at the appropriate level * Performs additional duties as assigned
Qualifications
* Associate degree from an accredited university or college preferred or equivalent work experience required. * RESEA experience preferred * Strong interpersonal skills and the ability to communicate clearly and professionally in an individual or group setting; * Proficient in Microsoft Office programs * Strong speaking and organizational/time management skills * Ability to maintain a high level of confidentially * Must be detailed oriented and timely in meeting deadlines, goals and objectives * Ability to address and solve customer inquiries and/or concerns * Ability to conduct Workshops/Orientations * Valid Driver's license in good standing and automobile insurance required for driving positions
Additional Information
All your information will be kept confidential according to EEO guidelines
Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.
When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.
APM, including Equus Workforce Solutions, Ross Innovative Employment Solutions, Dynamic Workforce Solutions, DESI, AGELIC, and Grant Associates, is committed to providing equal employment opportunities to all applicants and employees. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.
APM is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the application and hiring process. If you require a reasonable accommodation during the application, interview, or selection process, please contact [email protected].