About the role
Job Description
Classic RV Inc is seeking customer-focused independent contractors to provide phone support for the company. This opportunity is ideal for individuals with strong communication skills who enjoy helping customers and want a flexible work-from-home schedule.
Responsibilities
* Answer incoming calls and assist customers. * Help with reservations, booking updates, and general account inquiries. * Provide accurate information and resolve customer concerns professionally. * Navigate multiple computer systems while documenting calls. * Meet client service, attendance, and quality expectations.
Qualifications
* High School Diploma or equivalent. * 1 or more years of customer service experience. * Exceptional customer service and negotiation skills. * Strong organizational skills with typing and data entry experience. * Excellent written and verbal communication skills with an emphasis on team building and developing a positive rapport with company employees at all levels as well as customers. * Proficient in Microsoft Office including Excel, Word, and Access. * Must be a Citizen or National of the United States, a lawful, permanent resident, or have authorization to work in the United States.
Our Benefits & Pay
* Paid Training * WE PROVIDE ALL EQUIPMENT * Family Oriented Team * PTO * Medical, Vision and Dental * Company matching 401K plan * Employee Assistance Program * Short- and long-term disability * Life Insurance options
Additional Information
All your information will be kept confidential according to EEO guidelines.