About the role
We’re looking for an experienced, hands-on operations professional to help coordinate workflows and initiatives across different areas of our business.
This is a multifaceted role that may support customer operations, process improvement, and other cross-functional initiatives. You’ll work with both business and technical teams to keep priorities moving, resolve issues, improve processes, and ensure strong follow-through.
What You’ll Do
* Coordinate workflows and initiatives across different areas of the business. * Support customer-related operations, including onboarding, ongoing customer needs, and retention initiatives. * Work across teams such as Sales, Accounting, Operations, and technical teams to resolve issues and move priorities forward. * Track priorities, blockers, follow-ups, and next steps. * Identify operational gaps and help determine the right people or resources needed. * Build and improve processes as business needs evolve. * Follow issues and commitments through to completion. * Provide clear, concise updates on progress and outstanding items.
Requirements
What We’re Looking For
* 5+ years of professional experience, including substantial hands-on business operations experience. * Previous experience as an Operations Manager, Operations Lead, Business Operations Manager, General Manager, or comparable hands-on operations role. * Experience working in an established business environment involving multiple teams, functions, and priorities. * Strong cross-functional coordination and problem-solving experience. * Demonstrated experience owning workflows or initiatives from start to finish. * Experience improving processes and ensuring consistent follow-through. * Comfortable working with both business and technical teams. * Clear, concise professional communication.
Benefits
* CAD $80,000 annual salary plus up to CAD $10,000 annual bonus * Fully remote
Originally posted on Himalayas