About the role
Exciting Opportunities at Maverick Payments!
Join our fast-paced, growing company and further your career with Maverick Payments, where you can thrive, your ideas are valued, and your colleagues feel more like family than coworkers!
About Us: Maverick Payments is a family-owned and privately held full-service payment provider. Located in Calabasas, California, Maverick has created innovative technology designed for sales organizations, such as ISO’s and ISV’s, looking to monetize payments by reselling our white-labeled payments stack. Our payment products include merchant acquiring services, a proprietary gateway, ACH processing, fraud & chargeback tools, analytics, and other value-add services. Maverick’s team includes underwriting, risk management, compliance & legal, technology & product development, on-boarding, customer support, information technology, and more.
About the Position: Under the direction of the Manager, the Merchant Maintenance Representative I is responsible for merchant maintenance and support services including account changes, ticket, and request management. * Reviewing daily assignment queue for ticket handling * Accurate and efficient handling of merchant and agent ticket and email requests, including but not limited to, status updates, bank changes, pricing changes and miscellaneous maintenance updates. * Ensuring proper and accurate records are kept according to company policy. * Communicate with partners and staff members as necessary to complete and coordinate maintenance requests. * Data entry as required for completing corrections, action items and updates. * Data sensitive maintenance requests. * Department related projects and assignments. * Ensuring workload completion on a daily basis as assigned. * Other duties as assigned
Qualifications: * High School Diploma or equivalent.
Preferred: * Some college or college degree. * Experience with data entry
What We Offer: * Competitive Salary, Bonuses and Incentives. * Comprehensive employer sponsored health, vision, and dental insurance programs. * Paid time off, Paid Sick and Paid Holidays. * 401K plan with up to a 4% matching contribution. * Commitment to Career Development and Advancement. * Employee Recognition Programs & Company Sponsored Events * Vibrant Office Culture, Team Building, Birthdays, Work Anniversaries, Snacks, and more!
Pay Range: $22 - $25/hr. This position will consider candidates to report on site in the Greater Houston or Los Angeles, areas.