About the role
Job Title: Patient Financial Coordinator (Entry-Level) Company: SynergenX | Low T Center | HerKare Location: Onsite – Northwest Houston, TX (77070 – 249 & Louetta) Job Type: Full-Time | Non-Exempt Pay: $18.50/hour Schedule: 40 hours/week (occasional adjusted hours or weekend support as needed)
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About Us
SynergenX (including Low T Center and HerKare) is a nationally recognized healthcare organization focused on hormone therapy, weight loss, and preventative wellness. We are committed to delivering a “White Glove” patient experience through compassionate care, operational excellence, and continuous improvement.
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Position Overview
The Patient Financial Coordinator is an entry-level, patient-facing role responsible for proactively contacting new patients prior to their appointments to explain financial expectations, insurance coverage basics, and available payment options.
This role plays a critical part in ensuring financial transparency, patient preparedness, and a positive overall experience before the patient even walks into the clinic.
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What You’ll Do
* Contact new patients daily to review pricing and financial expectations prior to appointments * Explain insurance basics (copays, deductibles, coinsurance) in a clear, simple way * Review self-pay and alternative pricing options * Help patients select the best financial option for their situation * Accurately document patient selections in internal systems * Respond to clinic and billing team inquiries in a timely, professional manner * Escalate complex insurance or billing questions when needed * Deliver a high-touch, professional patient experience on every interaction
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What We’re Looking For (Entry-Level Friendly)
* High school diploma or equivalent required * Strong communication skills (phone + written) * Customer service mindset with professionalism and empathy * Basic computer skills (Outlook, Excel, Teams, etc.) * Highly organized with strong attention to detail * Ability to multitask in a fast-paced environment * Willingness to learn healthcare insurance basics (we will train) * Reliable, accountable, and team-oriented
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Preferred (Not Required)
* Experience in healthcare, call center, front desk, or billing * Experience with insurance verification, including eligibility, benefits, and coverage details * Exposure to insurance concepts or patient financial discussions
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What Success Looks Like
* Patients arrive informed and prepared financially * Clear, confident communication of pricing and options * Accurate documentation and strong follow-through * Positive feedback from patients and internal teams
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Our Core Values
* Patient Care * Enthusiasm * Teamwork * Growth-Oriented * Accountability * Passion
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Why Join Us
* Entry-level opportunity with growth potential * Structured training and development * Fast-growing healthcare organization * Make a direct impact on patient experience * Full benefits package
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Ready to Apply?
If you are organized, people-focused, and ready to start a career in healthcare operations—we want to hear from you.