About the role
Job Description: Capital City Club is seeking a motivated and customer service oriented perspective employee for the Outside Service position at Brookhaven. The selected candidate will work closely with Outside Services Leader; to ensure the highest level of service to the Capital City membership and their guests. A successful candidate will be responsible for the day-to-day outside operations under the supervision of the Outside Services Leader.
Primary Duties: Bag Drop Attendant:
* Provide exceptional customer service when members and guest arrive/leave the club. * Assist members and guest with their golf bags and/or luggage. * Communicate with Outside Service team members regarding member and guest arrivals. * Monitor the tee sheet and range usage for the duration of the day. * Effectively communicate with members and guest about important/special circumstances as it pertains to the golf facilities. * Must be willing to work weekends and holidays as needed, both morning & afternoon shifts. * Must be willing to openly communicate with members and guests.
Range Attendant:
* Daily set up and closure of both ranges. * Responsible for keeping ball levels on both ranges high to meet the demand of our active range usage for our membership. * Time-management oriented when it comes to picking the range.
Cart Attendant:
* Responsible for cart cleanliness and detail when pulling/parking carts. * Keep cart staging levels in starter area and bag drop fully stocked. * Assist starter with pulling bags from the bag room and cleaning clubs. * Ensuring that golf carts are charged and ready to go for the next day.
Starter:
* Provide exceptional customer service for our members and guest. * Responsible for checking in tee times and updating throughout the day. * Effective communicator between the starter and golf shop throughout the day. * Assist members and guest with golf bags upon arrival. * Converse with members and guest in a friendly, interactive way.
Additional Benefits: Meals while on duty (lunch & dinner) Eligible for employee discount in the Golf & Tennis Shops 401(k) after 12 months of employment (full-time employees) Health benefits (full-time employees) Uniform package
This Job Is Ideal for Someone Who Is:
* Dependable Outgoing personality * Detail-oriented * Extrovert * Experience in the golf industry is highly encouraged