Warehouse Lead

Expeditors · expeditors.com

Milpitas, CA, United States Full-time yesterday
Workplace
On-site
Location
Milpitas, CA, United States
Who can apply
Based in the United States: you usually need the right to work there

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About the role

Job Description

Primary Responsibilities

The Warehouse Lead would be responsible for:

Daily Operations

* Coordinate daily receiving, put-away, picking, staging and outbound priorities * Assign workload based on customer requirements and daily volume * Conduct shift start-up meetings and communicate priorities * Monitor work throughout the day and rebalance resources as needed * Verify work is completed within established cutoff times and customer requirements

Inventory Control

* Reinforce location and inventory-control processes * Support cycle counts and inventory audits * Escalate inventory discrepancies immediately * Coordinate with the Inventory Control team on reconciliation and corrective actions * Ensure material movement and system transactions are completed accurately

Training & Development

* Provide hands-on training for new warehouse employees * Reinforce SOPs and standard work * Maintain cross-training across key warehouse functions * Identify training gaps and provide coaching * Support development of employees capable of taking on additional responsibilities

Quality & Safety

* Perform daily process checks * Reinforce customer-specific handling requirements * Ensure housekeeping and 5S standards are maintained * Reinforce warehouse safety requirements * Identify process deviations before they become customer-impacting issues * Support root-cause investigations and corrective actions when errors occur

Communication & Escalation

* Serve as the first operational escalation point on the warehouse floor * Communicate operational risks to the Operations Supervisor * Coordinate priorities between Customer Service, Receiving, Inventory Control and warehouse operations * Provide timely updates regarding delays, shortages, discrepancies and other operational exceptions

Knowledge:

Expeditors company policies and procedures.

Expeditors products and services

Skills:

Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.

Pro-active, strong organizational skills.

Good Microsoft Office skills

Fluent in operational English, both oral and written

Behaviors:

Adhere to the company’s 10 cultural attributes:  Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary

Meet company standards of 52 hours training per year

*Local Applicants ONLY*

Qualifications

Education (preferred level) high school degree

2 years related experience and/or training; or equivalent combination of education and experience.

Previous experience in inventory control and/or distribution operations

Required Qualifications

Technical Skills

* Strong understanding of software development principles. * Experience with automation platforms such as Power Automate. * Experience with Microsoft Copilot and M365 technologies. * Familiarity with data structures, APIs, integrations, and system architecture. * Basic understanding of AI, machine learning, LLMs, and prompt engineering. * Ability to troubleshoot technical issues independently.

Business Skills

* Strong analytical and problem-solving abilities. * Ability to understand complex operational processes. * Experience translating business requirements into technical solutions. * Excellent communication and stakeholder management skills.

Preferred Qualifications

* Experience developing automations, applications, or digital solutions. * Experience leading cross-functional projects. * Experience working in operations, logistics, finance, or enterprise shared services environments.

Certifications in Microsoft Power Platform, Azure AI, Microsoft Copilot, or related technologies.

Additional Information

Expected Hourly Range: $24.00 – $35.00

Expeditors offers excellent benefits:

* Paid Vacation (first year prorated based off month of hire then eligible for 15 days) * Holidays (10) * Flexible Days (2) * Paid Sick Time (accrual rate of 1 hour of sick time per 30 hours paid) * 401(k) Retirement Savings Plan with employer match * Employee Stock Purchase Plan (ESPP) * Medical, Prescription Drug, Dental & Vision Coverage * Health Savings Account (HSA) * Life and Disability Insurance * Paid Parental Leave (additional eligibility criteria) * Dependent Care Flexible Spending Account (DC FSA) * Commuter Benefit * Employee Assistance Program (EAP) * Learning & Development Program * Educational Assistance and Reimbursement

All your information will be kept confidential according to EEO Guidelines.

May be eligible for bonus following first year of continuous employment in position.

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