About the role
Our client is a Merchant of Record that lets companies sell software globally and manage the full subscription lifecycle. Today's Subscription Management Portal works — but it's limited, fragmented, and under-adopted, especially for complex and enterprise use cases. Your job: turn it into a scalable, core product capability. A shape-it role with room to expand scope as business priorities evolve.
THE ROLE
You own and evolve the subscription lifecycle experience end to end — vision, roadmap, discovery, delivery, and the business outcomes that follow. You translate messy signals into clear priorities and trade-offs, work shoulder to shoulder with Engineering and GTM, and treat shipped features as a means to measurable impact, not the finish line. The role centres on subscriptions today, but asks for a holistic view of the product and company strategy — scope can shift as the business does.
WHAT YOU'LL DO
* Own the vision and roadmap — turn signals into priorities and make clear trade-offs aligned with company strategy. * Define how customers manage subscriptions end-to-end: a scalable, self-service lifecycle experience. * Drive retention, expansion, and self-service adoption via high-impact initiatives with clear business cases. * Reduce onboarding and usage friction, and improve how the product integrates into client flows. * Own the full product lifecycle from discovery to delivery with Engineering and cross-functional teams. * Own outcomes, not just delivery — make sure shipped features translate into measurable business impact. * Align stakeholders and drive decisions on vision, priorities, and outcomes.
WHAT YOU BRING
The real must-haves:
* 6+ years in product management (SaaS, fintech, or ecommerce), owning customer-facing products end-to-end. * Strong product judgment — you find the right problems to solve and make clear trade-offs. * Comfortable defining strategy from first principles in ambiguous spaces. * Data-driven — you define success upfront and measure outcomes rigorously. * Experience with complex systems and dependencies (payments, billing, platforms). * Align and influence senior stakeholders; a bar raiser who mentors other PMs. * Clear, concise communicator who simplifies complex topics and drives decisions.
Nice-to-haves:
* Hands-on with subscriptions, billing, or invoicing systems. * Payments or commerce infrastructure experience. * Entrepreneurial mindset — ownership, initiative, and drive; at home in fast-changing environments.
WHAT'S IN IT FOR YOU
* A real ownership mandate: turn an under-adopted portal into a core product capability. * Work hybrid or fully remote — with flexible hours. * A personal L&D budget and structured development programs. * Health & well-being benefits, pension/retirement plans, referral bonuses, and more. * A 200+ person, 30+ nationality team where people tend to stay.
This role is placed by Characters Connection. We don't fill seats — we connect Characters. Every application is handled with discretion; the client's identity is disclosed upon mutual interest.
Interested — or know someone who fits? Apply directly via this page or reach out to .
Originally posted on Himalayas