About the role
Job Title
PC Technician
Why IDS?
IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors solutions for a diverse range of government, military, nonprofit, and public-sector clients.
Locations
Fort Bragg, NC
Shifts Available
Please note, candidates must be flexible. Shift times are general hours; some projects may require earlier or later reporting based on customer requirements.
Job Description
IDS is seeking a PC Technician to support enterprise IT operations and end-user support requirements. The selected candidate will assist with system maintenance, workstation configuration, troubleshooting, and IT support activities while supporting Army and Joint Mission Command system requirements.
Key Duties
• Provide IT support in an Enterprise environment.
• Troubleshoot system hardware and software.
• Configure and validate network workstations.
• Document and query reported incidents.
• Support IT system operation, maintenance, and security.
• Support Army and/or Joint Mission Command system interoperability requirements.
Requirements
• Secret clearance.
• Associate degree in an IT related field or four years’ professional experience.
• Current certification that meets the requirements for the DCWF Client Systems Technician (411) at the Basic proficiency level.
• Demonstrated knowledge of computer networking concepts and protocols.
• Demonstrated knowledge of cyber threats and vulnerabilities.
• Demonstrated knowledge of basic physical computer components and IT architecture.
• Demonstrated knowledge of IT system operation, maintenance, and security.
• Demonstrated knowledge of troubleshooting system hardware and software.
• Demonstrated knowledge of configuring and validating network workstations.
• Demonstrated knowledge of documenting and querying reported incidents.
• Knowledge of interoperability of Army and/or Joint Mission Command systems.
• Experience providing IT support in an Enterprise environment.
Compensation
• Competitive Hourly Pay
• Benefits