About the role
Our partner, a well-known German international corporation, is seeking a SAP Operations Expert - Business Partner Management (m/f/d) to join their team. This is a full-time position in the Düsseldorf metropolitan area, Germany (partial work from home is possible).
Your day-to-day activities:
* Maintaining stable operations within the SAP ecosystem for global business partner management solutions * Supervising, organizing, and addressing requests, incidents, and problem tickets using ServiceNow, Jira, or other ticketing platforms in line with ITSM practices * Evaluating and prioritizing demands according to ITIL standards * Detecting risks that could impact the operational stability of business partner processes and applications, and implementing mitigation strategies as per ITSM guidelines * Collaborating with the product owner and team to improve product and data quality, ensuring alignment with ITIL continual service improvement processes * Liaising with stakeholders to assess and document their requirements, ensuring clear communication and alignment with ITSM frameworks
Job requirements:
* Minimum 3 years of experience in similar roles. * Experience working within the SAP ecosystem (SAP S/4HANA and SAP Ariba). * Working knowledge of the ServiceNow/Jira platforms. * Experience working within an Agile environment. * Excellent command of English (C1 minimum).
Benefits:
* Flexible working hours. * Hybrid work model. * Access to state-of-the-art technologies. * Vacation, Christmas, and additional bonuses * Future-oriented training & development opportunities. * Structured onboarding and support of an onboarding buddy. * Health perks.
If you are interested and believe you fit the requirements to join the team as a
SAP Operations Expert - Business Partner Management - apply now by sending us your CV.