About the role
Medical Front Desk Receptionist Full-Time | $20/hour | Monday-Thursday 8:00 AM-5:30 PM & Friday 8:00 AM-12:00 PM Location: Omaha, NE 68114
Join Our Patient Care Team Midwest Pain Clinics (MPC) is looking for a dependable, patient-focused Medical Receptionist to support the daily operations of our busy outpatient pain management practice.
Key Responsibilities * Welcome patients, complete registration, and coordinate check-in and checkout. * Schedule appointments, manage incoming calls, and assist with patient inquiries. * Process patient payments, including co-pays and deposits. * Collect insurance details, patient forms, and other necessary documentation. * Update and maintain patient charts, records, and electronic medical information. * Support clinical staff by coordinating patient flow and preparing exam rooms when needed. * Enter patient histories, vital signs, and test results as assigned. * Maintain confidentiality when handling protected health information and medical records. * Keep reception, administrative, and designated clinical areas clean and organized. * Follow all applicable HIPAA, OSHA, and internal office policies. * Participate in required training and provide general administrative support as needed.
Qualifications & Experience Required: * High school diploma or GED. * 3+ years of medical office, clinic, or patient scheduling experience. * Previous medical billing experience. * Excellent interpersonal, communication, and customer service abilities. * Strong attention to detail and organizational skills. * Working knowledge of Microsoft Office or comparable computer applications.
Preferred: * Background in a physician's office or outpatient healthcare setting. * Understanding of medical terminology, electronic health records, and standard clinical office workflows. * What Makes Someone Successful in This Role? * Creates a welcoming and professional experience for patients. * Communicates clearly and confidently with patients and coworkers. * Handles competing priorities in a fast-paced setting. * Demonstrates reliability, initiative, and attention to detail. * Works well independently and as part of a collaborative team. * Understands the importance of patient confidentiality and accuracy.
Employee Benefits * Medical, Dental & Vision Insurance * Health Savings Account (HSA) * 401(k) Retirement Plan * Paid Time Off and Company-Paid Holidays * Life and AD&D Insurance * Short- and Long-Term Disability Coverage * DailyPay - On-Demand Pay Access * Employee Wellness Resources * Bonusly Employee Recognition Program * Opportunities for Career Development and Growth
Why Work at Midwest Pain Clinics? Enjoy a predictable weekday schedule with shorter Fridays and no weekend, evening, or holiday shifts. You'll be part of a patient-centered outpatient practice where your administrative skills directly contribute to the quality of care patients receive. Interested in joining our team? Apply today!