About the role
About the Role
Join an early-stage AI company serving the consumer packaged goods sector as a Founding Forward Deployed Engineer. You will connect the platform with customers' operations teams, owning implementations from workflow discovery through go-live and helping turn field insights into product improvements.
What You'll Do
* Own customer onboarding end to end, including discovery, integration, configuration, testing, and go-live.
* Work directly with operators to map purchase-order-to-cash workflows and design platform configurations for their needs.
* Build and troubleshoot integrations across EDI, ERP, inventory, accounting, and freight systems.
* Translate operational requirements into data models, configurations, and product capabilities.
* Share customer implementation insights with engineering to inform product improvements.
What We're Looking For
* At least 3 years in forward deployed engineering, solutions engineering, implementation engineering, technical onboarding, or a similar customer-facing technical role.
* Experience owning customer onboarding from discovery through deployment and go-live.
* Technical fluency with APIs, data models, SQL, and integration debugging, with the ability to read and write code.
* Hands-on experience building or troubleshooting integrations across EDI, ERP, inventory, accounting, and freight systems.
* Ability to map purchase-order-to-cash workflows and turn complex operational needs into clear technical solutions.
* Experience in consumer packaged goods, supply chain, logistics, or ERP integrations is valuable.
* Strong systems thinking, ownership, and comfort working through ambiguity and complex customer challenges.
Compensation & Benefits
Base salary range: $0 to $200,000 USD annually. Visa sponsorship is not available.
Location
On-site in New York, United States.