About the role
Job Description
* Coordinate service appointments and welcome customers professionally. * Develop accurate repair estimates and establish realistic completion timelines. * Communicate repair progress, cost changes, and service recommendations. * Advise customers on vehicle maintenance and manufacturer-recommended services. * Deliver exceptional customer satisfaction while meeting productivity goals. * Ensure compliance with all safety, environmental, and regulatory standards.
Qualifications
Required Qualifications
* Strong communication and customer service skills * Automotive knowledge and/or dealership experience * Professional appearance and work ethic * Work authorization and valid driver's license * Ability to pass pre-employment screenings * Commitment to safe work practices and company policies
Preferred Qualifications
* ASE certification * Previous dealership experience * Sales experience
Additional Information
Our associates are happy to work here because:
* We boast the lowest turnover in the industry. * We provide award winning training (Training Magazine Top 125, and Brandon Hall Awards). * We are committed to developing and promoting within the company. * Our benefits are extremely competitive with Medical, dental, vision, HSA, 401k and PTO. * We encourage peer to peer teamwork and recognition. * Special benefits to purchasing and leasing a car. * Personal Automotive Concierge Service.
All your information will be kept confidential according to EEO guidelines.