About the role
Job Description
Scope of Position
Using strong communication skills and deadline management, Sales Operations will effectively collaborate with a variety of people and job functions, accomplishing tasks of moderate to high complexity and scope, and have the ability to perform in a challenging and fast-paced environment. The District Sales Operations role supports all Business Development efforts in the district.
Reports to District Sales Manager
Key Deliverables
Sales Support
* Support and attend weekly district sales meetings * Manage and distribute sales leads * Organize Sales training sessions for your district * Manage company visitors and arrange meeting schedules with sales team
Customer Retention and Development
* Work hand-in-hand with the account management team to manage and execute various internal processes to ensure the customer's service expectations are met * Examples for such processes are shipment racking, quoting, and customer business reviews
Reporting
* Deliver reporting on a frequent basis to support sales initiatives and data integrity * Provide and manage reporting and visibility tools to the customer * Local expert and advocate of Sales Enablement tools
Bids
* Facilitate bid organization and responses for region’s bid owners (Executive summaries, qualitative responses, formatting, deadline management, accuracy of response, etc.) * Local expert on bid management and facilitation
Events
* Coordinate and deliver customer-facing district events for the Business Development teams * Analyze and deliver survey responses
Marketing
* Local expert and advocate of templates and branding guidelines * Support local marketing needs * Coordinate and deliver Targeted Marketing Campaign and Regional Newsletter emails alongside Regional Sales Operations
Personal Growth
* Attend training and development sessions to understand the requirements of Sales and Sales Operations * Work closely with Regional Sales Operations and GEO Sales Operations * Take on additional assignments, as required, in support of Business Development in the district/region
Qualifications
* Must be proficient in Microsoft Office Suite - PowerPoint, Word, Excel, Outlook, etc. * The ability to work off-site for local events * The ability to travel for trainings * Strong problem solving, organizational, and interpersonal skills * Ability to work productively both individually and in a team environment * Sense of urgency for goal achievement * Strong grammar and writing skills * Self-motivated with ability to work in a fast paced and constantly changing environment * Strong rapport and relationship building focused * Empowered to make quick decisions in response to changing conditions * Influences others to action * Timeliness and accountability for results * Attention to detail * Strong communication and public speaking skills * Fluent in English
Additional Information
Expeditors offers excellent benefits:
* Paid Vacation, Holiday, Sick Time * Health Plan: Medical * Life Insurance * Employee Stock Purchase Plan * Training and Personnel Development Program * Growth opportunities within the company * Employee Referral Program Bonus