About the role
eDiscovery / RelativityOne Consultant KeenLogic is seeking an eDiscovery / RelativityOne Consultant to support an established in-house eDiscovery program for the U.S. House of Representatives. This position will support the transition from a contractor-managed Relativity server environment to a government-owned RelativityOne instance while providing ongoing day-to-day eDiscovery support to House Committees.
The ideal candidate will have solid eDiscovery knowledge, strong customer service and problem-solving skills, and experience supporting eDiscovery technology and operations. This position will serve as a backup to the program’s primary processing expert while supporting both technical operations and House users. Mid-level eDiscovery experience is desired; however, junior-level candidates with a strong foundation and desire to learn may also be considered. Position Details * Contract Length: Initial engagement through the end of the current Congress, with the potential for two one-year option periods * Schedule: Part-time; average weekly hours are anticipated not to exceed 20 hours * Hours: Hours may vary based on program needs and consultant expertise, with seasonal reductions anticipated in October and December * Location: Washington, DC * Client: U.S. House of Representatives
Required Qualifications * Solid knowledge of eDiscovery processes and workflows * Experience supporting eDiscovery technology and operations * Knowledge of Relativity/RelativityOne and the ability to support data processing, troubleshooting, and day-to-day platform operations * Strong customer service and problem-solving skills * Ability to provide technical support to users with varying levels of eDiscovery and technical knowledge * Strong written and verbal communication skills * Ability to develop and maintain user training materials and process documentation * Ability to learn new processes and technology quickly * Ability to effectively assimilate into and support the House community * Ability to work independently and collaboratively in support of an established eDiscovery program
Experience Level * Mid-level eDiscovery experience is desired * Junior-level candidates with solid eDiscovery knowledge and a strong desire to learn may also be considered * The consultant will serve as a backup to the program's primary processing expert, with responsibilities potentially expanding based on the needs of the House
Job Expectations * Provide responsive, customer-focused support to House Committees using the RelativityOne platform * Support established eDiscovery processes and workflows * Assist with electronic data processing and troubleshooting * Provide day-to-day technical and user support within RelativityOne * Support RelativityOne administration and technical operations as needed * Serve as backup support to the program's primary processing expert * Develop an understanding of the House community and the needs of Committee users * Work collaboratively with internal House staff and other program resources * Help ensure continuity and minimize disruption as technical eDiscovery functions transition from a contractor-managed environment to the House's RelativityOne environment * Support the continued development of a sustainable in-house eDiscovery operating model
Key Responsibilities * Provide day-to-day eDiscovery and RelativityOne support to House Committees * Support data processing and troubleshoot eDiscovery and platform-related issues * Respond to user questions and provide customer service and technical assistance * Support House RelativityOne administration and technical operations as needed * Continue the refinement and execution of established eDiscovery program objectives and workflows * Develop, update, and maintain user training materials and documentation * Support continuity of eDiscovery operations during the transition from the current contractor-managed Relativity environment to the government-owned RelativityOne instance * Work with internal staff to identify and resolve technical and operational issues * Help establish and maintain sustainable processes for ongoing in-house eDiscovery operations * Serve as backup to the program's primary processing expert * Perform additional eDiscovery support activities based on the evolving needs of the House program