About the role
CREDIT CONTROL IS HIRING TOP-PERFORMING, EXPERIENCED COLLECTORS!
Location: 9929 Race Track Road, Tampa, FL 33626
Grow and advance your career at our industry-leading company, recognized for the last 7 years as the winner of " Best Places to Work in Collections”.
At Credit Control, we offer a foundation for success as our employees are rewarded with excellent benefits, competitive compensation, and growth opportunities.
PAID TRAINING + EXCELLENT BENEFITS + A COMPETITIVE PAY STRUCTURE + BONUSES AND INCENTIVES‼
At Credit Control, we invest in you! The atmosphere here values opportunities for growth, development, and internal promotion. We are currently looking for a full-time Debt Collection experience in collections.
We offer industry-leading bonus structures and benefits!
Job description
Collections Representative Responsibilities:
* Handle inbound and outbound calls for past-due accounts. * Keeping track of all accounts in your route * Negotiate outstanding debts. * Planning a course of action to recover outstanding payments. * Handle questions and complaints. * Adhere to all local, state, and federal laws governing the debt collection industry.
Collections Agent Qualifications:
* Excellent written and verbal communication skills. * Ability to prioritize and multitask. * Basic math and computer literacy skills. * Professionalism and the ability to build rapport with consumers. * Foster teamwork and cooperation. * Preferred: previous experience in debt collection, outbound call center, telemarketing, or other related fields. * Successfully pass a background check.
Job Type: Full-time
Collections Representative Compensation:
* Individual & Team bonuses each month! * Additional quarterly, bi-annual, and annual Incentives * Additional retention and referral bonuses * A comprehensive paid training program
Benefits:
* Medical Insurance (United Healthcare) * Dental Coverage (United Healthcare) * Vision Plan (United Healthcare) * Matched 401K Retirement Plans (Voya - Credit Control matches 50% of the first 4%) * Voluntary Life Short Term/Long Term Disability Coverage * Paid Vacation, Personal, Bereavement, and Holidays * Referral program * Daily Pay / PNC EarnedIt * Employee Discount Life Mart * Professional Development Grant Program * Employee Assistance Program
Physical setting:
* Call center. * 9929 Race Track Road, Tampa, FL 33626
Schedule:
* 8-hour shift * Monday to Thursday 9 am - 6 pm -Friday 8 am- 5 pm. * No nights / No weekends
Supplemental pay types:
* Monthly Bonus Pay
Ability to commute/relocate:
* 9929 Race Track Road Tampa, FL 33626 * Must have the ability to work in office full time (No hybrid or work from home) * Must have reliable transportation
Application Question(s):
* Are you willing to undergo a background check, in accordance with local law and regulations?
Education:
* High school or equivalent (Preferred)
Experience:
* 3rd party collection: 1 year required
Work setting:
* Call center.
Work Location: In office full time