Customer Support Agent/Accounting Operations Support - onsite - Entry Level - Bucharest Support Center

Expeditors · expeditors.com

Bucharest, Bucharest, Romania Full-time 7 days ago
Workplace
On-site
Location
Bucharest, Bucharest, Romania

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About the role

Job Description

Office is located within Platinum Business & Convention Centre, Sector 1, full time and on site.

Job objectives:

To ensure that the billing for services provided by Expeditors to the customer is as accurate as possible and in accordance with internal documents     Understand the client’s profile, needs, and expectations     Maintain the existing business relationship and continuously strive to improve it     Build a strategic and mutually beneficial relationship with the customer

Assist the branch accounting manager with routine accounting tasks to ensure the delivery of high-quality accounting services in accordance with departmental requirements.

* Match information in proprietary system to invoices * Handles dedicated mailboxes * Update statements * Identify and escalate to partner branches problem invoices * Build key relationships with partner branches in order to quickly resolve invoice issues * File invoices, statements and any accounting related documents when necessary * Support Accounting Department and/or Product with miscellaneous projects and assignments * Ensure communication with local branches

Qualifications

Because Expeditors believes and is guided by the concept - hires for attitudes and train for skills - previous experience in the logistics industry is not mandatory. The agents of the Support Center within Expeditors International Romania will prove the following competencies:

* English - proeficient user * Accounting knowledge, but not mandatory * Logistics knowledge, but not mandatory * Have good results in individual work, but also in the team * Be flexible and easily adapt to the work environment * Have initiative and the ability to develop solutions * To approach perfection work with details * Have the ability to work under stress * To respect the agreed deadlines for a certain activity * Provide quality results * Be motivated and very focused on his goal * To handle very well in conflict situations * Carry out high-level professional communication * To be oriented towards customer satisfaction * Express himself / herself with fluency in English (written and verbal) * To be experienced in using the computer and various software applications * Have high quality standards.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Expeditors offers excellent benefits:

* Meal Tickets * Medical Health Plan * Life & Accidents Insurance * Day off for your Birthday * Extra vacation days based on tenure * Free shuttle service from/to Aviatorilor Metro station * Employee Stock Purchase Plan * Employee Referral Program Bonus * Training and Personnel Development Program * LinkedIn Learning free access * Growth opportunities within the company

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