About the role
About Us
We are a bilingual outpatient rehabilitation clinic that offers Occupational, Physical, Speech, and Feeding therapy services to children in Oklahoma City. Our mission is to ensure that Spanish speaking children have access to the same quality of therapy services as any other child.
Job Description
We are looking for a bilingual patient services coordinator to join our front desk team. The ideal candidate is a friendly, outgoing individual with extensive computer experience, excellent (Spanish and English) communication skills, and a critical thinker that enjoys finding ways to maximize efficiency in day-to-day operations.
Job Responsibilities
* Greet our incoming patients, families, and guests * Provide translation services as needed for therapy and evaluations * Answer incoming phone calls * Guide parents through intake/initial visit paperwork process * Check-in patients upon arrival in a timely and prompt manner * Assist in scheduling (scheduling appointments, canceling appointments, etc). * Light housekeeping to maintain cleanliness of clinic/waiting area * Ensure the timely completion of patient intakes and evaluation scheduling
Requirements
* Fluency in Spanish and English (experience with medical Spanish preferred but not required) * High School Diploma or equivalent * Excellent verbal and written communication skills in both English and Spanish to work with patients, physicians, and peers. * Ability to multitask successfully and excellent organizational skills. * Extensive computer experience and quickly acquire an understanding of changes in processes. * Must be available to work five days per week M-Fri 9:00 AM - 6:00PM
Benefits
* PTO, sick, and holiday pay available after 90 days of employment * Medical, dental, and vision insurance * 401K with 3% employer matching