About the role
JOB RESPONSIBILITIES: * Creates and ensures a fun-filled, entertaining and exciting environment where the flawless delivery and execution of service excellence is paramount. * Displays a courteous and helpful attitude at all times when dealing with the public and Builds Rewarding Relationships. * Greeting guest in a fast, efficient and friendly manner, upon arrival to Outlet. * Restocks all items and products in area as needed. * Monitors alcohol consumption by guests, adhering strictly to Delaware Park Policy and Delaware State Law. * Ensures that work area is clean and sanitary in accordance with Local, State, and Federal Health Department Codes. * Relays all guest compliments and complaints to Food and Beverage Supervisor, Outlet Manager, and Shift Managers. * Knowledgeable and actively promotes company marketing and promotional events and are proficient in answering guest questions. * Communicate (both written and verbal) with and promote positive team member and guest relations. * Maintain professionalism at all times when working with other team members and/or guests. * Performs all other duties as assigned.
JOB REQUIREMENTS: * Must be able to successfully complete the background check and licensing process, required by the Delaware Lottery. * Must possess an ABC Servers card and/or Tips equivalent. * Act with discretion and maintain confidentiality in handling sensitive information. * Must be able to wear and appear comfortable in the assigned uniform provided by Delaware Park. * Must be able to walk and stand for at least a full eight (8)-hour shift. * Must be able to lift, up to 25 lbs in weight and ability to bend, reach, pull, push, kneel, squat and grasp as needed. * Must be able to work a flexible schedule according to business needs, including evenings, weekends and holidays. * Zone assignments covering large areas with long walking distances, Work areas could have high volumes, diverse clientele, noise, music, minimal and/or bright lighting and variation of climate control. * Ability to work in a fast paced environment and effectively communicate with guests, co-workers and management is mandatory. * Must be able to handle all types of guest related situations; relay all guest compliments and complaints to department management.
For a full list of our career opportunities, please visit www.DelawareParkCareers.com.