About the role
Job Description
Your new role
* Guide customers by phone and email through the process of applying for car financing. * Independently handle financing applications from small businesses and help follow up on private customers’ applications, supporting the sales team. * Help customers submit their applications to our partner bank. * Keep the sales team clearly updated on the status of financing applications. * Carefully review contracts and flag any errors or missing information. * Ensure applications are processed accurately and efficiently, with a focus on both quality and speed. * Work without sales targets: your focus is on providing good support and handling applications correctly.
Qualifications
Your skills
* Ideally, you have demonstrable skills and knowledge equivalent to Dutch MBO level 4. No specific educational background is required. * Experience in a similar role is an advantage, but not essential. * You’re eager to learn and keen to expand your knowledge of financing. * You enjoy communicating with customers by phone and email. * You’re confident with administration and digital tools, and work efficiently as well as carefully. * You have an eye for detail and quickly spot when something is wrong in an application. * You’re sociable and customer-focused, and are also comfortable spending much of the day working at a computer. * An interest in cars is a plus, but not a requirement.