About the role
Job Description
As a Client Relationship Manager in Healthcare Payments, you are self-motivated, proactive, and results-oriented, and you thrive in an open, professional, team‑oriented environment. In this role with JPMorganChase Healthcare Payments, you will directly influence revenue retention and revenue growth. As a Client Relationship Manager, you will support some of the largest provider organizations in the United States through regular, direct customer engagement. As an individual contributor, you will guide clients with a consultative approach to help them achieve their revenue and scorecard goals.
Qualifications
Job responsibilities
* Support Business Development activities which contribute to the achievement of the annual revenue plan * Demonstrate a thorough understanding of JP Morgan Healthcare Payments solutions, products and processes * Work with Team to Identify opportunities to upsell customers additional Healthcare Payment solutions * Represent the team in client meetings * Help clients prioritize projects to best meet goals * Serve as an escalation point for any service issues from client: manage the escalation activities and is meticulously organized * Collaborate with JP Morgan Healthcare Payments Business Development, Professional Services and Customer Service in support of your customers * Maintain accurate and timely documentation of all activities relevant to the position
Additional Information
Benefits and Perks
* Medical, dental and vision insurance * Life and accident insurance * Mental health coverage * Disability coverage * 401(k) savings plan with company match * Flexible work options * Paid time off and company holidays
* Volunteer time off * Parental leave * Fertility benefits * Group legal plan * Tuition assistance * Employee stock purchase plan * Discounts on banking services, electronics, travel and more.