About the role
About us: We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland.
We believe our people are our greatest asset, and we’re committed to recognising the valuable contribution each person makes. That’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.
Vehicle Sales Preperation Controller
Jaguar Landrover Buckinghamshire
Between £25k-£30k plus OTE
As a Vehicle Sales Preparation Controller, you will play a key role in managing the journey of vehicles from arrival through to customer delivery. Working closely with Sales, Service, Parts, Workshop teams and external suppliers, you will coordinate all aspects of vehicle preparation, ensuring vehicles are presented on time, to brand standards, and ready for retail sale.
You will be responsible for maintaining accurate records, monitoring vehicle preparation progress, and resolving any delays to ensure a seamless experience for both internal stakeholders and customers.
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Key Responsibilities
* Manage and coordinate the vehicle preparation process from stock arrival through to customer handover. * Monitor vehicle preparation schedules to ensure agreed delivery deadlines are achieved. * Liaise with Workshop, Parts, Valeting and external suppliers to progress vehicle preparation activities. * Ensure all vehicles meet company and manufacturer standards before release. * Track and update vehicle preparation status using internal systems. * Identify and resolve preparation delays, escalating issues where necessary. * Coordinate PDI (Pre-Delivery Inspection) completion and outstanding repair work. * Maintain accurate vehicle records and documentation. * Support the Sales team with vehicle availability updates and delivery planning. * Ensure compliance with health and safety procedures and company policies. * Deliver exceptional internal and external customer service at all times.
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About You
To succeed in this role, you'll be highly organised, able to manage multiple priorities, and have excellent communication skills. You'll thrive in a fast-paced environment and take pride in delivering vehicles to the highest possible standard.
We would love to hear from you if you have:
* Previous experience within a dealership, automotive, vehicle logistics, stock control, service or administration environment. * Strong organisational and planning skills. * Excellent attention to detail. * Experience using dealership management or vehicle stock systems (advantageous). * The ability to work effectively with multiple departments and stakeholders. * A proactive approach to problem solving. * Good IT and administrative skills. * A full UK driving licence.
Core Benefits:
* Competitive salaries with structured pay scales and progression as you grow within the business * Generous annual leave that increases with your length of service * Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave * Access to Techscheme for discounted technology purchases with flexible payments
Health & Wellbeing:
* Eyecare vouchers to help cover vision care needs * Smart Health – 24/7 access to GP services to support your mental and physical wellbeing * Dental insurance for everyday dental care and unexpected treatments * Optional critical illness cover for peace of mind during life's most challenging moments
Financial Wellbeing:
* MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app * Free will writing services to help plan for the future * Flexible life assurance options and partner life assurance for added protection
Leisure & Lifestyle:
* Discounted gym memberships to support an active lifestyle * Travel insurance to help you explore with confidence * Access to home and technology vouchers * bYond card and a wide range of exclusive retail and lifestyle discounts
We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels.
Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. For roles that require you to drive, a driving licence check will also be carried out. Please note, all offers of employment are made subject to a 6 month probation period commencing from your start date.
We take our data protection responsibilities very seriously and are committed to upholding and respecting your privacy rights. Information about how we will process your data including the types of data we collect, the purposes for which we use it, who we may share it with and how long we keep it are set out in our privacy notice. It also includes information about your individual privacy rights. Please make sure you read our Privacy Notice so that you understand how we may collect and use your data.