Customer Support salary in the United States
Median advertised base salary: $52,300 (middle half: $43,700–$73,500), from 468 job ads with a published salary in the last 90 days.
Data as of 2 November 2026Ads posted or seen 4 August 2026 – 2 November 2026Updated daily
$52,300
Median advertised base salary
$43,700–$73,500
Middle half of ads (25th to 75th percentile)
$38,500–$102,400
10th to 90th percentile
468
Job ads with a published salary, from 332 employers
These are the salaries employers advertise in Customer Support job ads in the United States, not what everyone in the role is paid.
How the advertised salaries are spread
Share of 468 job ads by annual base salary (the midpoint of each ad's range).
| Percentile | Annual base salary |
|---|---|
| 10th | $38,500 |
| 25th | $43,700 |
| 50th (median) | $52,300 |
| 75th | $73,500 |
| 90th | $102,400 |
The chart as a table
| Annual base salary | Job ads |
|---|---|
| Under $30k | 10 |
| $30k–$40k | 47 |
| $40k–$50k | 138 |
| $50k–$60k | 88 |
| $60k–$70k | 44 |
| $70k–$80k | 43 |
| $80k–$90k | 29 |
| $90k–$100k | 18 |
| $100k–$110k | 11 |
| $110k–$120k | 11 |
| $120k–$130k | 5 |
| $130k–$140k | 3 |
| $140k and above | 21 |
By seniority
From the job title. Levels with fewer than 10 ads are not shown.
| Level | Job ads | Middle half | Median |
|---|---|---|---|
| Mid-level or not stated | 431 | $43,700–$70,000 | $51,000 |
| Senior | 18 | $67,600–$117,000 | $86,800 |
| Staff, principal, lead or director | 17 | $77,800–$162,700 | $154,400 |
Remote vs on-site
Remote = the ad or the job board marks the job remote; on-site includes hybrid and ads that don't say.
$53,800
Median in remote ads (176 ads)
$52,000
Median in on-site or hybrid ads (292 ads)
Top-paying companies
Employers with at least 3 ads on this page, by their median advertised salary.
| # | Company | Job ads | Median |
|---|---|---|---|
| 1 | Capital One | 3 | $117,700 |
| 2 | MSX International | 3 | $110,000 |
| 3 | Inspire Medical Systems | 3 | $87,500 |
| 4 | Motorola Solutions | 3 | $80,000 |
| 5 | KMRG | 4 | $79,400 |
| 6 | KLA | 4 | $77,100 |
| 7 | Blue Water Thinking | 5 | $72,500 |
| 8 | Globe Life AIL - McQuade Organization | 3 | $71,000 |
| 9 | Mercury | 5 | $65,300 |
| 10 | 1-800-GOT-JUNK? | 10 | $52,500 |
By metro area
US metro areas with at least 10 ads on this page, highest median first.
| Metro area | Job ads | Median |
|---|---|---|
| San Francisco Bay Area | 20 | $103,400 |
| New York City | 28 | $66,400 |
| Seattle | 19 | $50,400 |
Jobs paying above the median
Open ads paying more than the median of $52,300, one per employer, highest first. Ranges are annual.
- Director of Customer Service Technology & Systems
FCP Euro · Remote (United States) · $145,000–$165,000
- Mechanical Project Engineer, Customer Support
BEUMER Group · Remote (United States) · $110,000–$120,000
- IT Support Specialist II
hims & hers · Remote (USA) · $100,000–$120,000
- Customer Support Developer (Databases)
Airbyte · United States · $99,000–$115,000
- IT EMR Support Specialist
Parasol Alliance · Remote (United States) · $75,000–$78,000
- Sales Support Specialist - Retirement - Remote
Symetra · Remote (United States) · $45,760–$75,358
- Customer Support Technician I (US Remote)
Motorola Solutions · Remote (United States) · $55,000–$60,000
- Business Technology Operations Support Specialist
Samsara · San Francisco, CA, United States · $42,840–$72,000
- IT Support Specialist
Disguise Technologies · Atlanta · $50,000–$60,000
- Customer Support Associate I
MatrixCare · Remote (United States) · $45,656–$60,528
Methodology
What's counted. The pay range published in Customer Support job ads in the United States paying in US dollars (USD), from FindAJobAI's index of job ads on employers' career pages and applicant tracking systems (Greenhouse, Lever, Ashby, Workday and others) and a few public job boards; no LinkedIn or Indeed data. It is the advertised base salary: not total compensation, bonus, commission or equity, and not what people in the role are actually paid. Only full-time ads and ads that don't state a job type count: internships, traineeships, part-time and contract ads are left out.
Period and sample. Ads posted or last seen between 4 August 2026 and 2 November 2026 (90 days): 468 ads from 332 employers. That is every ad in the window with a usable salary, not a sample. Copies of the same ad on several sites count once, and ads in another currency are left out of this page.
How amounts are annualized. Each ad counts once, at the midpoint of its range (or the single figure it gives), as a yearly amount: hourly pay × 2,080 hours, daily × 260, weekly × 52, monthly × 12. A monthly amount stored without its period is recognized by its size for the currency and multiplied by 12; an amount that could be either is dropped.
Outliers. Amounts outside a plausible full-time range are treated as parsing errors and dropped: below $24,000 a year, or above the equivalent of $1,000,000 a year. A range with one implausible end is dropped whole.
Thresholds. A page needs at least 30 ads from 5+ employers, none of them more than a third of the ads. A seniority level, the remote vs on-site split and a metro need 10+ ads; a company needs 3+. Below that, a number is not shown; nothing is estimated or filled in. Seniority comes from the job title: staff, principal, lead, director, head of or VP; senior; junior, entry level or graduate; everything else is mid-level or not stated.
Limitations. Most job ads don't publish pay, and the ones that do lean towards larger companies, technology and places where pay transparency laws apply (several US states require a range in job ads). Our index also leans towards employers that use modern applicant tracking systems. So these figures describe advertised ranges, not every job, and they move a little from day to day.
Updated daily. Data licence: CC BY 4.0, free to use with a link to FindAJobAI.
Cite this page
Suggested citation
FindAJobAI, "Customer Support salary in the United States" (advertised salaries in job ads), November 2026. https://findajobai.com/en/salaries/customer-support-united-states